Novexx Solutions ALX 92x, Service Manual, Page: 745 / 824

04/16 Rev. 11 USER + SERVICE MANUAL /Status Reports
64-xx – DPM – PEM – ALX 73x (PMA) – LPA 81x (Printer) – ALX 92x – AP 5.4 – AP 5.6
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5301 BLDC rewinder Ø
Status The stored rewinder diameter exceeds the admissible range (AP 5.4 with
internal rewinder).
Measure

Acknowledge the status message by pressing the online button.

Switch to offline mode and feed the label web for approx. 200 mm. This re-
initializes the rewinder diameter.

If the printer is switched off and on again whithout prior initialization , the
status message will be displayed again.
5500 Unknown
Status General software error
Measure

Please read the notes in section General software errors  .
5501 General
Status General software error
Measure

Please read the notes in section General software errors

.
5502-5551 Messages, which can only occur with RFID option
5502 RFID internal
Status General software error
Measure

Please read the notes in section General software errors  .
5504 No RFID job
Status A print job, which is not declared as RFID printjob, contains RFID-specific
Easy-Plug commands (e. g. #RT, #RFW, …).
RFID printjobs are declared in the #IM command by defining the distance
between label edge and optimum of transponder antenna (parameter "d").
Measure  Modify the print job.
5510 RFID COM timeout
Status Timeout error. There was no communication between reader module and
COM2 in the time slot where it should be performed.
Measure

Repeat the operation, in the course of which the error occured.
 Check, if the reader module board is connected correctly.
 Check if the reader module board is defective.
5512 COM open failed
Status There was a communication problem at COM2 while powering up the
printer. The interface cannot be opened by the printer firmware – or it is
used by another firmware part.
Measure  Check, if COM2 is available (that is, if it is built-in).
 Check the function of the COM2 interface.