Hitachi Compute Blade 2000, User Manual

Page: 1867 / 1927

1816
14 14
When
You
N
eed H
elp
Management module problems
The following summarizes problems that prevent the Management Module from
working properly and describes what action to take in each case.
No. Location of
Problem
Nature of Problem Checklist and Action
3-1 Power supply The power cannot
be switched on.
Are the power cables properly connected?
Is the power LED on the Power Supply Module
illuminated green?
Is the Management Module inserted all the way into the
chassis?
If there is no improvement, contact your sales or
service representative.
3-2 LED The red error LED
is illuminated.
Does removing the Management Module from the
chassis and then re-inserting it make any difference?
If there is no improvement, contact your sales or
service representative.
3-3 -- The management
software does not
recognize the
Management
Module.
Does removing the Management Module from the
chassis and then re-inserting it make any difference?
If there is no improvement, contact your sales or
service representative.
3-4 Serial port The serial port is
completely
inoperative.
The prompt does
not appear when
the terminal is
connected to the
Management
Module via the
serial port.
Is the serial cable connected to the connector?
Are the communication parameters set appropriately in
the communication software (9600 bps, 1 stop bit)?
Are you using an RS-232C cross cable?
Does removing the Management Module from the
chassis and then re-inserting it make any difference?
If the problem is unresolved, contact your sales or
service representative.
3-5 Serial port The display is
garbled when the
serial port is used.
Are the communication parameters set appropriately in
the communication software (9600 bps, 1-stop bit)?
Try removing and then re-inserting the Management
Module, keeping the communication software's
terminal window open.
If the problem is unresolved, contact your sales or
service representative.
3-6 -- Unable to connect
to the Management
Module via Telnet.
Is the Management Module's IP address correct?
Is there a response when you ping the Management
Module's IP address?
If a router is present, are the router settings correct?
Does it make any difference when the Telnet terminal
is connected directly to the Management Module and
not through a network device?
If the problem is unresolved, contact your sales or
service representative.
3-7 -- The Management
Module makes a
strange noise.
Contact your sales or service representative.