NEC NEAX 2000, Programming Manual

Page: 819 / 1200

ND-91285-001(E)
DECEMBER, 1999
Page 37
Revision 1.0
(1/2)
AUTOMATED ATTENDANT
GENERAL DESCRIPTION
This feature allows the system to answer incoming calls on standard C.O. Lines. The system will sup-
ply a message and/or Dial Tone to the caller. The caller can then dial the desired extension number and be
directed to that station.
STATION APPLICATION
Not applicable
OPERATING PROCEDURE
To record a message:
1. Go off-hook and (DAT) receive Dial Tone.
2. Dial the Digital Announcement Trunk (DAT) record access code and DAT card number. Three sec-
onds of tone will be supplied.
3. Record the message (maximum duration - 60 seconds).
4. Restore handset.
To replay a message:
1. Go off-hook and receive Dial Tone.
2. Dial the DAT replay access code and DAT card number.
3. Receive a message.
4. Restore handset.
To delete a message:
1. Go off-hook and receive Dial Tone.
2. Dial the DAT delete access code and DAT card number.
3. Receive Service Set Tone.
4. Restore handset.
SERVICE CONDITIONS
1. If the called station is busy or does not answer, or the number dialed is a feature access code or trunk
access code, any one of the following operations can be set:
a. The C.O. Line can be released.
b. A 2nd message and Dial Tone, or Dial Tone can be supplied.
c. An alternate call terminating destination (Attendant Console, TRUNK ANSWER FROM ANY
STATION, DIRECT IN TERMINATION) can be provided.
2. If Dual-Tone Multi-Frequency (DTMF) digits have not arrived within a predetermined time interval
(15 seconds) after message is supplied, the system will transfer, as per programming, to an alternate
call terminating destination (Attendant Console, TRUNK ANSWER FROM ANY STATION, DIRECT
IN TERMINATION).
3. CALL FORWARDING, STATION HUNTING, CALL PICK UP and UNIFORM CALL DISTRIBU-
TION features are all effective after the call has been directed.