NEC NEAX 2000, Programming Manual

Page: 1023 / 1200

ND-91285-001(E)
DECEMBER, 1999
Page 241
Revision 1.0
(1/1)
MULTIPLE CONSOLE OPERATION
GENERAL DESCRIPTION
This service feature allows one or more attendant position(s) to operate within the same system.
STATION APPLICATION
DESK CONSOLE
SMART CONSOLE
OPERATING PROCEDURE
No manual operation is required.
SERVICE CONDITIONS
1. The maximum number of Attendant Console is 16 per system.
2. Each incoming call is displayed on an Attendant whether idle or busy. If all Attendants are involved in
processing calls when another C.O. call arrives, “
CW
” (Call Waiting) will show on LCD to all con-
soles.
3. A station can be connected to only one Attendant loop at a time. Any attempt as establishing multiple
connections will result in Reorder Tone being sent to the Attendant.
4. INTER-POSITION TRANSFER is used to transfer calls between Attendant Console.
5. The system operates only on a switched-loop basis. Fixed-loop operation is not available.
6. Day to Night: When the designated Master Console has depressed the
NITE
key, the system (or asso-
ciated Tenant) changes into the Night mode. If a console other than the Master Console depresses the
NITE
key, only that console changes into the Night mode.
7. If one of the Attendants enters the Night mode, all calls addressed to the Attendant will be directed to
the other Attendants. However, the Attendant which has changed into the Night mode must complete
processing of all calls already connected to its loops.
8. Night to Day:When the Master Console has released the
NITE
key, the system (or associated Tenant)
changes into the day mode.