NEC NEAX 2000, Programming Manual

Page: 1089 / 1200

ND-91285-001(E)
DECEMBER, 1999
Page 307
Revision 1.0
(1/1)
SERIAL CALL
GENERAL DESCRIPTION
This feature is activated by the Attendant when an incoming calling party wishes to speak with more
than one internal party. When the internal station subsequently disconnects from the C.O. Line call, the
C.O. party automatically rings back to the same Attendant.
STATION APPLICATION
DESK CONSOLE
SMART CONSOLE
OPERATING PROCEDURE
1. The Attendant answers an incoming C.O. call.
2. The Attendant extends the call to the desired station.
3. The Attendant depresses the
SERIAL CALL SET (SC)
key.
4. The called station and incoming caller are connected.
5. The called station hangs up. The
SERIAL CALL TERMINATION (SRL)
LED on the Attendant
Console flashes at 60 IPM. If the Attendant is available, an audible indication is provided.
6. The Attendant depresses the
ANS
or
SRL
key to return to the original incoming calling party.
SERVICE CONDITIONS
1. SERIAL CALL is not provided for station-to-station calling.
2. SERIAL CALL can be enabled or disabled on a per-console basis.
3. This feature is not available for tandem connections.
4. SERIAL CALL is allowed when a station is involved in an Attendant Conference.
5. No features are denied toward a line or trunk involved in a SERIAL CALL.