NEC NEAX 2000, Programming Manual

Page: 1035 / 1200

ND-91285-001(E)
DECEMBER, 1999
Page 253
Revision 1.0
(1/1)
NON-EXCLUSIVE HOLD - D
term
GENERAL DESCRIPTION
This service feature allows a station user to place a call on hold which may be retrieved by any station
that displays the held line.
STATION APPLICATION
All D
term
s
OPERATING PROCEDURE
1. While a call is in progress, depress
Hold
key.
2. To retrieve a held call, depress the held line key.
SERVICE CONDITIONS
1. Any station displaying the held line can seize the held call.
2. AUTOMATIC RECALL is directed only to the station placing the call on hold.
3. Station initiating hold will receive a distinctive I-HOLD INDICATION.
4. Two-party hold is available when a D
term
is engaged in a three-party conference with a station and/or
trunk. An EXECUTIVE RIGHT OF WAY call cannot activate two-party hold.
5. When two parties are put on hold, service features such as EXECUTIVE RIGHT OF WAY, ATTEND-
ANT OVERRIDE, CALL WAITING ORIGINATING, CALL WAITING - TERMINATING, BUSY
VERIFICATION and ATTENDANT CAMP-ON, cannot be activated to that busy line with the two
parties on hold.
6. The two held parties remain connected to each other and can talk to each other. MUSIC ON HOLD is
not activated.
7. The two held parties can be placed on EXCLUSIVE HOLD by the D
term
user.
8. If one of the two held parties is released from the connection, MUSIC ON HOLD will be activated on
the remaining connection. When the holding party returns to the connection, a two-party connection is
established.