NEC NEAX 2000, Programming Manual

Page: 1085 / 1200

ND-91285-001(E)
DECEMBER, 1999
Page 303
Revision 1.0
(1/1)
ROUTE ADVANCE
GENERAL DESCRIPTION
This service feature automatically routes outgoing calls over alternate facilities when the first-choice
trunk group is busy. Users select the first-choice route by dialling the corresponding access code, and the
equipment then advances through alternate trunk groups only if the first choice is busy.
STATION APPLICATION
All stations
OPERATING PROCEDURE
No manual operation is required.
SERVICE CONDITIONS
1. No indication is provided to the station user as to whether the call is routed over first-choice or subse-
quent choice facilities.
2. STATION MESSAGE DETAIL RECORDING (SMDR) may be used in conjunction with this feature.
3. Only trunks of the same type should be programmed for ROUTE ADVANCE.
4. The total number of routes to be included in a single ROUTE ADVANCE group is 7.
5. The total number of routes that can be contained in all ROUTE ADVANCE groups is 64.
6. The same route can be included in two or more alternative groups.
7. ROUTE ADVANCE occurs only when the dialled code access the first-choice trunk group in the
ROUTE ADVANCE table.
8. No code conversion capability is provided with the ROUTE ADVANCE feature. The digits (after the
trunk access code) the user dials will be sent over the selected trunk regardless of trunk group used.
The user will not know which trunk group is selected; therefore, only those trunk groups that accept
the same dialling format may be assigned to a given ROUTE ADVANCE group. If digit conversion is
needed, the LEAST COST ROUTING - 3/6 DIGIT feature should be used.
9. Tie Lines should not be assigned to a ROUTE ADVANCE table that includes C.O. trunk groups.
10. Route Advance is available for use with outgoing C.O. and Tie Lines.
11. The dialing party may be either a station line, Attendant or Tie Line, or outside party using REMOTE
ACCESS TO SYSTEM.