NEC NEAX 2000, Programming Manual

Page: 914 / 1200

ND-91285-001(E)
DECEMBER, 1999
Page 132
Revision 1.0
(2/2)
DELAY ANNOUNCEMENT - UCD (CONT’D)
SERVICE CONDITIONS (CONT’D)
a. t1 .... 32 ~ 36 sec
This timing can be changed by system data: 4 sec ~ 120 sec
b. t2 .... 6 sec
This timing is used for multiple connection
c. t3 .... length of announcement
(Max. 64 sec)
d. t4 .... 32 ~ 36 sec
• This timing can be changed by system data: 4 sec ~ 120 sec
• If delay timeout occurs on other trunks during “t2”, all the timeout trunks (Max. 8
trunks) connect to one Digital Announcement Trunk. (Multiple connection)
• If delay timeout should occur while sending announce, the trunk will wait for end of
announce.
6. The destination for delay overflow may be set to any station or Attendant Console. If the destination
for delay overflow is an agent in the same UCD group, or has set CALL FORWARDING-ALL
CALLS-OUTSIDE or DO NOT DISTURB, the call will stay in queue and hear the DELAY
ANNOUNCEMENT repeated until the call is answered.
7. When the destination of delay overflow is a busy station (which is not a pilot of another UCD group),
the incoming call will hear delay announcement for the programmed cycle. When the destination sta-
tion becomes idle, the next cycle will provide overflow to the destination station.
8. If the destination for delay overflow is in a hunt group, or has set CALL FORWARDING-BUSY
LINE-ALL CALLS, the hunt feature or call forwarding feature is followed.