NEC NEAX 2000, Programming Manual

Page: 660 / 1200

HOTEL SYSTEM OUTLINE
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A2636-10
Station Message Detail Recording (SMDR)
The Station Message Detail Recording (SMDR) sends out the outgoing/incoming C.O. call infor-
mation to an external SMDR terminal (Personal Computer). The SMDR is usually used in con-
junction with the PMS and used for the following purposes.
•
Management of guest/administrative station call
The PMS does not manage the guest/administrative station call.
•
Backup of guest/administrative station call for a PMS failure
•
Management of either guest or administrative station call
For example, the SMDR manages an administrative station call, and the PMS manages a
guest station call
Hotel Printer
The various system messages and the guest room status can be obtained through a locally pro-
vided Hotel Printer. The following information is automatically printed out as a system message:
•
Wake Up attempts whether successful or not.
•
Remaining messages for the station which is set to Check Out.
•
Codes and quantities of the goods requested from a guest room by Direct Data Entry.
If the print out function key is provided on the Front Desk Terminal, the status of the following fea-
tures are printed out when the feature is set or reset and Room Status print out is activated:
•
Automatic Wake Up
•
Check In/Check Out
•
Do Not Disturb
•
Message Waiting
•
Room Cut Off
•
Room Status-individual guest station/all guest stations