NEC NEAX 2000, Programming Manual

Page: 1140 / 1200

ND-91285-001(E)
DECEMBER, 1999
Page 358
Revision 1.0
(1/1)
STEP CALL
GENERAL DESCRIPTION
This service feature allows the Attendant or station users, after calling a busy station, to call an idle sta-
tion by simply dialling an additional digit. This feature will operate only if the number of the idle station is
identical to that of the busy station in all respects except the last digit.
STATION APPLICATION
Not applicable
OPERATING PROCEDURE
1. Dialled Station (220) is busy.
2. Dial “5” (or any digit between 0 and 9).
3. If station 225 is idle, call will be connected there.
SERVICE CONDITIONS
1. This service feature can be provided for all station and the Attendant Console(s).
2. If the second selected station is also busy, STEP CALL can continue until an idle station is reached.
When CALL FORWARDING - ALL CALLS is set, and a station called during STEP CALL meets the
CALL FORWARDING condition, CALL FORWARDING will occur.
3. CONSULTATION HOLD - ALL CALLS: STEP CALL can be activated when Busy Tone is returned
on a CONSULTATION HOLD attempt.
4. When a call is rerouted by CALL FORWARDING, and the station to which the call was forwarded is
busy, STEP CALL will occur within the forwarded to station’s ten group of stations, and not the ini-
tially dialled station’s tens group of stations.
5. STEP call cannot be initiated on DID and DIT calls, but can be initiated on REMOTE ACCESS TO
SYSTEM calls.