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HPE ProLiant DL560 Gen10 Server

User Guide

Part Number: 876293-001
Published: June 2017
Edition: 1

Abstract

This document is for the person who installs, administers, and troubleshoots HPE server systems.
Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and
trained in recognizing hazards in products with hazardous energy levels.

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Summary of Contents for ProLiant DL560 Gen10

Page 1: ...017 Edition 1 Abstract This document is for the person who installs administers and troubleshoots HPE server systems Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels ...

Page 2: ...ion use or copying Consistent with FAR 12 211 and 12 212 Commercial Computer Software Computer Software Documentation and Technical Data for Commercial Items are licensed to the U S Government under vendor s standard commercial license Links to third party websites take you outside the Hewlett Packard Enterprise website Hewlett Packard Enterprise has no control over and is not responsible for info...

Page 3: ... components 25 Setup 30 HPE support services 30 Setup overview 30 Operational requirements 30 Server warnings and cautions 32 Rack warnings 33 Electrostatic discharge 33 Server box contents 34 Installing hardware options 34 Installing the server into the rack 34 Configuring the server 36 Operating system 36 Registering the server 37 Operations 38 Powering up the server 38 Power down the server 38 ...

Page 4: ... expansion board options 75 PCIe riser board slot definitions 75 NVMe slot definitions 76 Installing an expansion board 77 Installing a FlexibleLOM adapter 79 Processor options 80 Identifying the processor type 80 Installing a processor heatsink module 81 Upgrading a processor 83 Installing a processor mezzanine tray 87 Installing a 2P pass through performance board 88 Memory options 88 DIMM popul...

Page 5: ...ities 126 Selecting the boot mode 127 Secure Boot 127 Launching the Embedded UEFI Shell 128 HPE Smart Storage Administrator 128 USB support 129 External USB functionality 129 Redundant ROM support 129 Safety and security benefits 129 Keeping the system current 129 Updating firmware or system ROM 129 Drivers 132 Software and firmware 132 Operating system version support 132 HPE Pointnext Portfolio ...

Page 6: ...um Hot Plug Power Supply 141 Websites 143 Support and other resources 144 Accessing Hewlett Packard Enterprise Support 144 Accessing updates 144 Customer self repair 144 Remote support 145 Warranty information 145 Regulatory information 146 Documentation feedback 146 6 Contents ...

Page 7: ...cage on page 9 2 Box 2 Supported options Eight bay SFF HDD drive cage on page 8 Eight bay SFF NVMe drive cage on page 9 Two bay NVMe Six bay SFF HDD drive cage on page 9 3 Box 3 Supported options Eight bay SFF HDD drive cage on page 8 Two bay NVMe Six bay SFF HDD drive cage on page 9 4 iLO Service Port 169 254 1 2 5 Front USB 3 0 port 6 Serial number and iLO information pull tab Component identifi...

Page 8: ...sal media bay components Item Description 1 USB 2 0 port 2 Video display port 3 Optical disk drive optional 4 Drives optional Drive bay numbering Eight bay SFF HDD drive cage 8 Universal media bay components ...

Page 9: ...Eight bay SFF NVMe drive cage Two bay NVMe Six bay SFF HDD drive cage Component identification 9 ...

Page 10: ...r LED1 Solid green System on Flashing green 1 Hz cycle per sec Performing power on sequence Solid amber System in standby Off No power present2 2 Health LED1 Solid green Normal Flashing green 1 Hz cycle per sec iLO is rebooting Flashing amber System degraded Flashing red 1 Hz cycle per sec System critical3 Table Continued 10 Front panel LEDs and buttons ...

Page 11: ...activated 1 When all four LEDs described in this table flash simultaneously a power fault has occurred 2 Facility power is not present power cord is not attached no power supplies are installed power supply failure has occurred or the power button cable is disconnected 3 If the health LED indicates a degraded or critical state review the system IML or use iLO to review the system health status Sys...

Page 12: ...ctly installed PCI riser cage Over temp LED Off Normal Amber High system temperature detected Proc DIMM Group LED Off Normal Amber Failed DIMM or configuration issue Power cap LED Off System is in standby or no cap is set Solid green Power cap applied When the health LED on the front panel illuminates either amber or red the server is experiencing a health event For more information on the combina...

Page 13: ...The server has detected a hardware critical temperature level PCI riser amber Red Green The PCI riser cage is not seated properly Fan amber Amber Green One fan has failed or has been removed Fan amber Red Green Two or more fans have failed or been removed Power supply amber Red Amber One or more of the following conditions may exist Only one power supply is installed and that power supply is in st...

Page 14: ...of DIMMs by removing all other DIMMs Isolate the failed DIMM by replacing each DIMM in a bank with a known working DIMM Drives NVMe drive components and LEDs Item Description 1 Release lever 2 Activity ring 3 Do Not Remove LED1 4 Request to Remove NVMe Drive button 1Do not remove an NVMe SSD from the drive bay while the Do Not Remove button LED is flashing The Do Not Remove button LED flashes to i...

Page 15: ...gration strip size migration capacity expansion or logical drive extension or is erasing Flashing amber green The drive is a member of one or more logical drives and predicts the drive will fail Flashing amber The drive is not configured and predicts the drive will fail Solid amber The drive has failed Off The drive is not configured by a RAID controller Drive guidelines CAUTION Do not remove an N...

Page 16: ... should be the same capacity to provide the greatest storage space efficiency when drives are grouped into the same drive array Rear panel components Rear panel with optional tertiary riser Item Description 1 Primary PCIe riser slots 1 3 2 Secondary PCIe riser slot bays 4 6 Optional 3 Tertiary PCIe riser slots 7 8 Optional 4 Power supply 2 PS2 5 Power supply 1 PS1 6 Serial port 7 iLO Management Po...

Page 17: ...rt 8 iLO Management Port 9 Video port 10 Rear USB 2 0 ports 2 11 Rear USB 3 0 ports 2 12 FlexibleLOM optional Rear panel LEDs Item Description Status 1 Link LED Off No network link Green Network link 2 Activity LED Off No network activity Solid green Link to network Flashing green Network activity 3 UID LED Off Deactivated Solid blue Activated Flashing blue System being managed remotely Rear panel...

Page 18: ...Power supply LEDs The power supply LED is located on each power supply LED Status Description Off System is off or power supply has failed Solid Green Normal Fan bay numbering 18 Power supply LEDs ...

Page 19: ...ocessor 1 required 3 x4 SATA port 1 4 x4 SATA port 2 5 Upper processor mezzanine connector Power 2 6 Upper processor mezzanine connector Signals 2 7 USB 3 0 2 8 x1 SATA port 9 x1 SATA port optical port X System maintenance switch 10 Front USB 3 0 connector Table Continued System board components 19 ...

Page 20: ...nine board 18 Intrusion detection switch connector 19 Universal media bay USB Display port connector 20 Optional power supply connectors PS3 PS4 21 Standard power supply connectors PS1 PS2 22 Flexible Smart Array connector 23 Secondary PCIe riser connector processor 2 required 24 System battery 25 Tertiary PCIe riser connector processor 2 required 26 TPM connector 27 microSD card slot 28 Reserved ...

Page 21: ...frame DIMM slot locations DIMM slots are numbered sequentially 1 through 12 for each processor on the system and mezzanine boards For specific DIMM population information see the DIMM population guidelines on the Hewlett Packard Enterprise website http www hpe com docs memory population rules System board DIMM slots DIMM slot locations 21 ...

Page 22: ...Processor mezzanine board DIMM slots Drive cage backplane identification Eight bay SFF HDD drive cage backplane 22 Drive cage backplane identification ...

Page 23: ...Eight bay SFF NVMe SSD drive cage backplane Two bay NVMe Six bay SFF HDD drive cage backplane Component identification 23 ...

Page 24: ...Two bay SFF drive cage backplane HPE 12G SAS Expander Card port numbering 24 HPE 12G SAS Expander Card port numbering ...

Page 25: ...iser components 4 port Slimline riser Item Description 1 4 x8 Slimline NVMe connectors Three slot riser three x8 slots Item Description 1 x8 Slimline NVMe connector 2 4 x8 PCIe slots Riser components 25 ...

Page 26: ...1 GPU cable connector 2 M 2 SSD drive connectors1 3 x8 PCIe slot 4 x16 PCIe slot 5 x8 PCIe slot 1The riser supports installation of a second M 2 SSD drive on the reverse side Three slot riser 2 x8 and 1 x16 slots 26 Component identification ...

Page 27: ...on 1 GPU cable connector 2 x8 PCIe slot 3 x16 PCIe slot 4 x8 PCIe slot Two slot GPU riser Item Description 1 GPU cable connector 2 x16 PCIe slot 3 x16 PCIe slot Two slot x8 riser tertiary Component identification 27 ...

Page 28: ...Item Description 1 x8 PCIe slot 2 x8 PCIe slot x8 riser tertiary Item Description 1 x8 PCIe slot 2 x8 Slimline NVMe connector Dual Slimline riser tertiary 28 Component identification ...

Page 29: ...Item Description 1 x8 Slimline NVMe connector 2 x8 Slimline NVMe connector Component identification 29 ...

Page 30: ...services for both hardware and software HPE Education Services Help train your IT staff For more information on HPE support services see the Hewlett Packard Enterprise website Setup overview Procedure 1 Review the operational requirements for the server Operational requirements on page 30 2 Read the following safety notices warnings and cautions Server warnings and cautions Server warnings and cau...

Page 31: ... provide proper server cooling from flow through perforations in the front and rear doors that provide 64 percent open area for ventilation CAUTION When using a Compaq branded 7000 series rack install the high airflow rack door insert PN 327281 B21 for 42U rack PN 157847 B21 for 22U rack to provide proper front to back airflow and cooling CAUTION If a third party rack is used observe the following...

Page 32: ...e 250 as well as any local and regional building codes In Canada you must install the equipment in accordance with Canadian Standards Association CSA C22 1 Canadian Electrical Code In all other countries you must install the equipment in accordance with any regional or national electrical wiring codes such as the International Electrotechnical Commission IEC Code 364 parts 1 through 7 Furthermore ...

Page 33: ...eling jacks The stabilizing feet are attached to the rack if it is a single rack installation The racks are coupled together in multiple rack installations Only one component is extended at a time A rack may become unstable if more than one component is extended for any reason WARNING To reduce the risk of personal injury or equipment damage when unloading a rack At least two people are needed to ...

Page 34: ...ized reseller Server box contents The server shipping box contains the following contents A server A power cord Rack mounting hardware Documentation Installing hardware options Install any hardware options before initializing the server For options installation information refer to the option documentation For server specific information see Installing hardware options on page 49 Installing the se...

Page 35: ...hock or damage to the equipment Do not disable the power cord grounding plug The grounding plug is an important safety feature Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times Unplug the power cord from the power supply to disconnect power to the equipment Do not route the power cord where it can be walked on or pinched by items placed against it...

Page 36: ... the server use one of the following methods Intelligent Provisioning For single server deployment updating and provisioning capabilities For more information see Installing the operating system with Intelligent Provisioning on page 36 Insight Control server provisioning For multiserver remote OS deployment use Insight Control server provisioning for an automated solution For more information see ...

Page 37: ...Registering the server To experience quicker service and more efficient support register the product at the Hewlett Packard Enterprise Product Registration website Registering the server 37 ...

Page 38: ...more than 4 seconds to force the server to enter standby mode This method forces the server to enter standby mode without properly exiting applications and the OS If an application stops responding you can use this method to force a shutdown Use a virtual power button selection through iLO This method initiates a controlled remote shutdown of applications and the OS before the server enters standb...

Page 39: ...ack To remove the server from a Hewlett Packard Enterprise Compaq branded Telco or third party rack Procedure 1 Power down the server Power down the server on page 38 2 Extend the server from the rack Extend the server from the rack on page 38 3 Disconnect the cabling and remove the server from the rack For more information see the documentation that ships with the rack mounting option 4 Place the...

Page 40: ...2 After the display fully ejects rotate the display to view the LEDs Removing the access panel WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them 40 Accessing the Systems Insight Display ...

Page 41: ... from the server 3 Do one of the following Extend the server from the rack Extend the server from the rack on page 38 Remove the server from the rack Removing the server from the rack on page 39 4 If the locking latch is locked use a T 10 Torx screwdriver to unlock the latch 5 Open the locking latch The access panel slides back releasing it from the chassis 6 Lift and remove the access panel Turn ...

Page 42: ...el is open To remove the component Procedure 1 Power down the server Power down the server on page 38 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following Extend the server from the rack Extend the server from the rack on page 38 Remove the server from the rack Removing the server from the rack on page 39 4 Rem...

Page 43: ...ver supports hot plug components minimize the amount of time the access panel is open Procedure 1 Install the air baffle 2 Install the access panel Installing the access panel on page 41 3 Install the server into the rack Installing the server into the rack on page 34 4 Connect each power cord to the server 5 Connect each power cord to the power source 6 Power up the server Powering up the server ...

Page 44: ...ower source b Disconnect each power cord from the server 3 Do one of the following Extend the server from the rack Extend the server from the rack on page 38 Remove the server from the rack Removing the server from the rack on page 39 4 Remove the access panel Removing the access panel on page 40 5 Disconnect all cables attached to the expansion boards in the PCIe riser cage 6 Remove the riser cag...

Page 45: ... riser cage Procedure 1 Install the primary PCIe riser cage 2 Install the access panel Installing the access panel on page 41 3 Install the server into the rack Installing the server into the rack on page 34 4 Connect each power cord to the server 5 Connect each power cord to the power source 6 Power up the server Powering up the server on page 38 Installing the primary PCIe riser cage 45 ...

Page 46: ...ach power cord from the server 3 Do one of the following Extend the server from the rack Extend the server from the rack on page 38 Remove the server from the rack Removing the server from the rack on page 39 4 Remove the access panel Removing the access panel on page 40 5 Remove the fan cage Installing the fan cage Procedure 1 Install the fan cage 46 Removing the fan cage ...

Page 47: ...ezzanine tray Procedure 1 Power down the server Power down the server on page 38 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following Extend the server from the rack Extend the server from the rack on page 38 Remove the server from the rack Removing the server from the rack on page 39 4 Remove the access panel ...

Page 48: ...r source b Disconnect each power cord from the server 3 Do one of the following Extend the server from the rack Extend the server from the rack on page 38 Remove the server from the rack Removing the server from the rack on page 39 4 Remove the access panel Removing the access panel on page 40 5 Remove the pass through board 48 Removing the 2P pass through performance board ...

Page 49: ... power source b Disconnect each power cord from the server 3 Do one of the following Extend the server from the rack Extend the server from the rack on page 38 Remove the server from the rack Removing the server from the rack on page 39 4 Remove the access panel Removing the access panel on page 40 5 If installed do the following a Remove the air baffle Removing the air baffle on page 42 b Remove ...

Page 50: ...cable through the opening in the front of the server and then install the SID power switch module Secure the module using the existing screw 9 Cable the SID module to the system board 50 Installing hardware options ...

Page 51: ... power cord to the power source 16 Power up the server Powering up the server on page 38 Installing an eight bay SFF HDD drive cage The eight bay SFF HDD drive cage can be installed in the following drive boxes in the front of the server See Front panel components on page 7 Drive box 1 Drive box 2 Drive box 3 Prerequisites Before installing this option be sure that you have the following T 10 Torx...

Page 52: ...zzanine tray on page 47 c Remove the 2P pass through performance board Removing the 2P pass through performance board on page 48 6 Remove the fan cage Removing the fan cage on page 46 7 Remove the screws and then remove the drive bay blank 8 Install the drive cage 9 Route and connect the cables depending on the server configuration For more information see Cabling on page 109 To cable the drive ca...

Page 53: ...llowing T 10 Torx screwdriver The components included with the hardware option kit Procedure 1 Power down the server Power down the server on page 38 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following Extend the server from the rack Extend the server from the rack on page 38 Remove the server from the rack Re...

Page 54: ...S Expander Card on page 96 12 If removed do the following a Install the air baffle Installing the air baffle on page 43 b Install the processor mezzanine tray Installing a processor mezzanine tray on page 87 c Install the 2P pass through performance board Installing a 2P pass through performance board on page 88 13 Install the fan cage 14 Install the access panel Installing the access panel on pag...

Page 55: ... Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following Extend the server from the rack Extend the server from the rack on page 38 Remove the server from the rack Removing the server from the rack on page 39 4 Remove the access panel Removing the access panel on page 40 5 If installed do the following a Remove the ...

Page 56: ...all the fan cage 12 Install the access panel Installing the access panel on page 41 13 Install the server into the rack Installing the server into the rack on page 34 14 Connect each power cord to the server 15 Connect each power cord to the power source 16 Power up the server Powering up the server on page 38 Installing a universal media bay Prerequisites Before installing this option be sure tha...

Page 57: ... the air baffle on page 42 b Remove the processor mezzanine tray Removing the processor mezzanine tray on page 47 c Remove the 2P pass through performance board Removing the 2P pass through performance board on page 48 6 Remove the fan cage Removing the fan cage on page 46 7 Remove the screws and then remove the drive bay blank 8 Route the cables through the opening and then install the universal ...

Page 58: ...ce board Installing a 2P pass through performance board on page 88 12 Install the fan cage 13 Install the access panel Installing the access panel on page 41 14 Install the server into the rack Installing the server into the rack on page 34 15 Connect each power cord to the server 16 Connect each power cord to the power source 17 Power up the server Powering up the server on page 38 Installing a t...

Page 59: ... rack on page 38 Remove the server from the rack Removing the server from the rack on page 39 4 Remove the access panel Removing the access panel on page 40 5 If installed do the following a Remove the air baffle Removing the air baffle on page 42 b Remove the processor mezzanine tray Removing the processor mezzanine tray on page 47 c Remove the 2P pass through performance board Removing the 2P pa...

Page 60: ...9 Remove the SFF drive blank from the universal media bay 10 Install the grommets onto the underside of the drive cage 60 Installing hardware options ...

Page 61: ...11 Install the drive cage into the universal media bay 12 Install the universal media bay Installing hardware options 61 ...

Page 62: ...13 Connect the universal media bay USB and display port cables orange and the optional optical drive cable blue 14 Route and connect the drive backplane power cable 62 Installing hardware options ...

Page 63: ...h performance board Installing a 2P pass through performance board on page 88 17 Install the fan cage 18 Install the access panel Installing the access panel on page 41 19 Install the server into the rack Installing the server into the rack on page 34 20 Connect each power cord to the server 21 Connect each power cord to the power source 22 Power up the server Powering up the server on page 38 Ins...

Page 64: ... Installing an NVMe drive CAUTION To prevent improper cooling and thermal damage do not operate the server unless all device bays are populated with either a component or a blank Procedure 1 Remove the drive blank 64 Installing an NVMe drive ...

Page 65: ...2 Prepare the drive 3 Install the drive 4 Observe the LED status of the drive Installing hardware options 65 ...

Page 66: ...Remove the access panel Removing the access panel on page 40 5 Locate the internal USB connectors on the system board System board components on page 19 6 Install the USB drive 7 Install the access panel Installing the access panel on page 41 8 Install the server into the rack Installing the server into the rack on page 34 9 Connect each power cord to the server 10 Connect each power cord to the p...

Page 67: ...he server from the rack Extend the server from the rack on page 38 Remove the server from the rack Removing the server from the rack on page 39 4 Remove the access panel Removing the access panel on page 40 5 Install the bracket 6 Install the mezzanine card 7 Connect the cables to the mezzanine card depending on the server configuration Eight bay NVMe SSD drive cage installed in box 2 Installing h...

Page 68: ...age 34 10 Connect each power cord to the server 11 Connect each power cord to the power source 12 Power up the server Powering up the server on page 38 Riser and riser cage options Installing the secondary PCIe riser cage Prerequisites Before installing this option be sure that you have the following T 10 Torx screwdriver The components included with the hardware option kit 68 Riser and riser cage...

Page 69: ...xtend the server from the rack on page 38 Remove the server from the rack Removing the server from the rack on page 39 4 Remove the access panel Removing the access panel on page 40 5 Remove the secondary riser cage blank 6 When installing the secondary PCIe riser cage for the first time remove the fastener from the riser cage 7 Install the additional fastener supplied with the option kit onto the...

Page 70: ...l on page 41 12 Install the server into the rack Installing the server into the rack on page 34 13 Connect each power cord to the server 14 Connect each power cord to the power source 15 Power up the server Powering up the server on page 38 Installing a tertiary PCIe cage CAUTION To prevent damage to the server or expansion boards power down the server and remove all AC power cords before removing...

Page 71: ...er a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following Extend the server from the rack Extend the server from the rack on page 38 Remove the server from the rack Removing the server from the rack on page 39 4 Remove the access panel Removing the access panel on page 40 5 Remove the secondary riser cage blank 6 Remove the power c...

Page 72: ...d with 3 x8 connections and 1 x8 Slimline NVMe connection 3 slot riser board with 2 x8 1 x16 and 2 M 2 SATA connections 3 slot riser board with 2 x8 and 1 x16 connections 2 slot riser board with 2 x16 connections Secondary PCIe Riser Board The secondary PCIe riser cage supports installation of the following riser boards Quad Slimline riser board with 4 x8 Slimline NVMe connections 3 slot riser boa...

Page 73: ... the rack Extend the server from the rack on page 38 Remove the server from the rack Removing the server from the rack on page 39 4 Remove the access panel Removing the access panel on page 40 5 Disconnect all cables attached to the expansion boards in the PCIe riser cage 6 Remove the riser cage Removing the PCIe riser cages on page 44 7 If installed remove any expansion boards installed on the ri...

Page 74: ...rd into the tertiary PCIe riser cage Prerequisites Before installing this option be sure that you have the following T 10 Torx screwdriver The components included with the hardware option kit Procedure 1 Power down the server Power down the server on page 38 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following ...

Page 75: ...oard options PCIe riser board slot definitions Installing a riser cage in the primary secondary or tertiary PCIe connectors determines which PCIe form factor can be supported PCIe slot riser 1 PCIe slot riser 2 PCIe slot riser 3 Primary Riser Connector with M 2 Connected to Processor 1 1 L FH PCIe x8 2 L FH PCIe x16 3 L FH PCIe x8 Secondary Riser Connector M 2 Connected to Processor 2 4 HL FH PCIe...

Page 76: ...ted to Processor 2 7 HL FH PCIe x8 8 HL FH PCIe x8 Optional Tertiary Riser Slots 7 and 8 Connected to Processor 2 7 HL FH PCIe x8 1 Slimline NVMe slot definitions Installing a riser cage in the primary secondary or tertiary PCIe connectors determines which PCIe form factor can be supported NVMe slot riser 1 NVMe slot riser 2 NVMe slot riser 3 Optional Primary Riser Connector Connected to Processor...

Page 77: ...scriptions Optional 4 port NVMe mezzanine card Connected to Processor 3 1 Slimline NVMe x8 2 Slimline NVMe x8 3 Slimline NVMe x8 4 Slimline NVMe x8 Installing an expansion board WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system powe...

Page 78: ... access panel Removing the access panel on page 40 5 Remove the riser cage Removing the PCIe riser cages on page 44 6 Remove the blank from the riser cage The primary PCIe riser cage is shown 7 Install the expansion board into the PCI riser cage 8 Install the riser cage 9 Connect any required internal or external cables to the expansion board See the documentation that ships with the expansion boa...

Page 79: ...ord from the power source b Disconnect each power cord from the server 3 Do one of the following Extend the server from the rack Extend the server from the rack on page 38 Remove the server from the rack Removing the server from the rack on page 39 4 Remove the access panel Removing the access panel on page 40 5 Remove the primary PCIe riser cage Removing the PCIe riser cages on page 44 6 Remove t...

Page 80: ...tifying the processor type The processor type installed in the server is briefly displayed during POST To view this information and additional processor specifications do the following Procedure 1 Reboot the server The server restarts and the POST screen appears 2 Press F9 The System Utilities screen appears 3 Select System Information Processor Information The Processor Information screen shows d...

Page 81: ...umber CAUTION If installing a processor with a faster speed update the system ROM before installing the processor To download firmware and view installation instructions see the Hewlett Packard Enterprise Support Center website CAUTION THE CONTACTS ARE VERY FRAGILE AND EASILY DAMAGED To avoid damage to the socket or processor do not touch the contacts 2 Power down the server Power down the server ...

Page 82: ...essor frame and the socket c Align the processor heatsink assembly with the alignment pins and gently lower it down until it sits evenly on the socket The heatsink alignment pins are keyed The processor will only install one way A standard heatsink is shown Your heatsink might look different d Using a T 30 Torx screwdriver tighten the nuts until they stop 82 Installing hardware options ...

Page 83: ...ption be sure that you have the following items The components included with the hardware option kit T 30 Torx screwdriver T 10 Torx screwdriver Procedure 1 Observe the following alerts CAUTION When handling the heatsink always hold it along the top and bottom of the fins Holding it from the sides can damage the fins CAUTION To avoid damage to the processor or system board only authorized personne...

Page 84: ...er configuration your heatsink might appear different 7 Identify the processor to remove 8 Remove the processor heatsink assembly a Allow the heatsink to cool b Loosen the heatsink nuts in the order specified by the label on the heatsink c Lift the processor heatsink assembly and move it away from the system board d Turn the assembly over and place it on a work surface with the processor facing up...

Page 85: ...indicator on the frame to the Pin 1 indicator on the heatsink and then latch the processor frame to the heatsink 13 Install the processor heatsink assembly a Remove the dust cover b Locate the Pin 1 indicator on the processor frame and the socket c Align the processor heatsink assembly with the alignment pins and gently lower it down until it sits evenly on the socket The heatsink alignment pins a...

Page 86: ...page 87 c Install the 2P pass through performance board Installing a 2P pass through performance board on page 88 15 Install the access panel Installing the access panel on page 41 16 Install the server into the rack Installing the server into the rack on page 34 17 Connect each power cord to the server 18 Connect each power cord to the power source 19 Power up the server Powering up the server on...

Page 87: ...server from the rack on page 39 4 Remove the access panel Removing the access panel on page 40 5 Remove the air baffle Removing the air baffle on page 42 6 Install the processors onto the processor mezzanine tray sockets Installing a processor heatsink module on page 81 7 Install the DIMMs onto the processor mezzanine tray DIMM slots Installing a DIMM on page 90 8 Install the processor mezzanine t...

Page 88: ...on page 39 4 Remove the access panel Removing the access panel on page 40 5 Remove the air baffle Removing the air baffle on page 42 6 Install the pass through board 7 Install the access panel Installing the access panel on page 41 8 Install the server into the rack Installing the server into the rack on page 34 9 Connect each power cord to the server 10 Connect each power cord to the power source...

Page 89: ...rise website https www hpe com docs memory speed table DIMM label identification To determine DIMM characteristics see the label attached to the DIMM The information in this section helps you to use the label to locate specific information about the DIMM Item Description Definition 1 Capacity 8 GB 16 GB 32 GB 64 GB 128 GB 2 Rank 1R Single rank 2R Dual rank 4R Quad rank 8R Octal rank 3 Data width o...

Page 90: ...you have the following T 10 Torx screwdriver The components included with the hardware option kit Procedure 1 Power down the server Power down the server on page 38 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following Extend the server from the rack Extend the server from the rack on page 38 Remove the server f...

Page 91: ... RBSU in the System Utilities If a DIMM failure has occurred see Systems Insight Display combined LED descriptions on page 12 Power supply options The server supports installation of two or four of the following Flex Slot power supplies HPE 800W Flex Slot Platinum Hot plug Power Supply HPE 800W Flex Slot Titanium Plus Hot plug Power Supply HPE 800W Flex Slot Universal Hot plug Power Supply HPE 800...

Page 92: ...unstable and may shut down when it detects mismatched power supplies CAUTION To prevent improper cooling and thermal damage do not operate the server unless all device bays are populated with either a component or a blank Procedure 1 Release the cable management arm to access the rear panel Releasing the cable management arm on page 39 2 Remove the blank WARNING To reduce the risk of personal inju...

Page 93: ...ed power supplies CAUTION To prevent improper cooling and thermal damage do not operate the server unless all device bays are populated with either a component or a blank Prerequisites Before installing this option be sure that you have the following T 10 Torx screwdriver The components included with the hardware option kit Procedure 1 Power down the server Power down the server on page 38 2 Remov...

Page 94: ...riser cage Removing the PCIe riser cages on page 44 Remove the tertiary PCIe riser cage Removing the PCIe riser cages on page 44 6 Remove the power supply cage blank 7 Install the power supply cage 94 Installing hardware options ...

Page 95: ...8 Install the power supply backplane 9 Install the power supplies into power supply bays 1 4 until each click into place 10 Do one of the following Installing hardware options 95 ...

Page 96: ... labels on the cable and component connectors Be sure that you have the latest firmware for the controllers HBAs and the HPE 12G SAS Expander To download the latest firmware see the Hewlett Packard Enterprise website http www hpe com support hpesc Group A cables Controller to SAS expander card Cable Description Connection to SAS expander Connection to controller 874067 001 Mini SAS cable Smart Arr...

Page 97: ...e rack Removing the server from the rack on page 39 4 Remove the access panel Removing the access panel on page 40 5 If installed do the following a Remove the air baffle Removing the air baffle on page 42 b Remove the processor mezzanine tray Removing the processor mezzanine tray on page 47 c Remove the joint board Removing the 2P pass through performance board on page 48 d Remove the 2P pass thr...

Page 98: ...6 SFF 874064 001 874065 001 2x4 mini SAS cable Ports 5 8 10 Install the SAS expander card 11 Install the primary PCIe riser cage Installing the primary PCIe riser cage on page 45 12 Using the labels on the cables to determine the correct connections connect the cables from the SAS expander card to the controller Flexible Smart Array Controller with two x4 connectors Group B SAS cables 98 Installin...

Page 99: ... PCI slot based Smart Array controller with x8 connector Group A SAS cables 13 Connect the cables to the drive cage backplanes 24 SFF backplanes Group C SAS cables Installing hardware options 99 ...

Page 100: ... 18 SFF backplanes Group C SAS cables 100 Installing hardware options ...

Page 101: ... 16 SFF backplanes Group C SAS cables Installing hardware options 101 ...

Page 102: ... page 34 18 Connect each power cord to the server 19 Connect each power cord to the power source 20 Power up the server Powering up the server on page 38 Installing the Mini SAS cable Cabling configurations and requirements vary depending on the product and installed options For more information on cable installation see the following Cabling on page 109 in this guide The documentation included wi...

Page 103: ... Do one of the following Extend the server from the rack Extend the server from the rack on page 38 Remove the server from the rack Removing the server from the rack on page 39 4 Remove the access panel Removing the access panel on page 40 5 If installed do the following a Remove the air baffle Removing the air baffle on page 42 b Remove the processor mezzanine tray Removing the processor mezzanin...

Page 104: ...ce 15 Power up the server Powering up the server on page 38 Installing a Smart Array controller CAUTION Hewlett Packard Enterprise recommends performing a complete backup of all server data before installing or removing a controller or adapter Prerequisites Before installing this option be sure that you have the following The components included with the hardware option kit Before installing this ...

Page 105: ...wing a Install the air baffle Installing the air baffle on page 43 b Install the processor mezzanine tray Installing a processor mezzanine tray on page 87 c Install the 2P pass through performance board Installing a 2P pass through performance board on page 88 10 Install the access panel Installing the access panel on page 41 11 Install the server into the rack Installing the server into the rack ...

Page 106: ...n page 39 4 Remove the access panel Removing the access panel on page 40 5 Remove the PCIe riser cage Removing the PCIe riser cages on page 44 6 Install the controller 7 Install the primary PCIe riser cage Installing the primary PCIe riser cage on page 45 8 Connect the appropriate SAS cables For more information see Cabling on page 109 9 Install the access panel Installing the access panel on page...

Page 107: ...e server into the rack on page 34 10 Connect each power cord to the server 11 Connect each power cord to the power source 12 Power up the server Powering up the server on page 38 Installing an intrusion detection switch Prerequisites Before installing this option be sure that you have the following The components included with the hardware option kit Procedure 1 Power down the server Power down th...

Page 108: ... Install the server into the rack Installing the server into the rack on page 34 8 Connect each power cord to the server 9 Connect each power cord to the power source 10 Power up the server Powering up the server on page 38 Installing the bezel 108 Installing the bezel ...

Page 109: ...ions about cabling the serverand hardware options to optimize performance CAUTION When routing cables always be sure that the cables are not in a position where they can be pinched or crimped Power switch and Systems Insight Display module cabling HPE Smart Storage Battery cabling Cabling 109 ...

Page 110: ...bay SFF HDD drive cage cabling To cable the drive cage to the HPE 12G SAS Expander see Installing the HPE 12G SAS Expander Card on page 96 Drive box 1 cabling Connected to the Primary PCIe riser board Connected to the secondary PCIe riser board Connected to the tertiary PCIe riser board 110 Eight bay SFF HDD drive cage cabling ...

Page 111: ...Connected to the system board SATA ports 1 and 2 Connected to the HPE P816i a Smart Array controller Cabling 111 ...

Page 112: ...Connected to the HPE P408i a Smart Array controller Drive box 2 cabling Connected to the primary PCIe riser board 112 Cabling ...

Page 113: ...Connected to the secondary PCIe riser board Connected to the tertiary PCIe riser board Cabling 113 ...

Page 114: ...Connected to the system board SATA ports 1 and 2 Connected to the Smart Array controller 114 Cabling ...

Page 115: ...Drive box 3 cabling Connected to the Primary PCIe riser board Connected to the secondary PCIe riser board Cabling 115 ...

Page 116: ...Connected to the system board SATA ports 1 and 2 Connected to an HPE Smart Array controller 116 Cabling ...

Page 117: ...cabling Drive box 2 connected to the quad slimline riser installed in the primary PCIe riser cage Drive box 2 connected to the quad slimline riser installed in the secondary PCIe riser cage Eight bay NVMe SSD drive cage cabling 117 ...

Page 118: ...ay NVMe Six bay SFF HDD drive cage cabling To cable the drive cage to the HPE 12G SAS Expander see Installing the HPE 12G SAS Expander Card on page 96 Quad slimline riser installed in the primary PCIe riser cage 118 Two bay NVMe Six bay SFF HDD drive cage cabling ...

Page 119: ...Quad slimline riser installed in the secondary PCIe riser cage Tertiary riser Cabling 119 ...

Page 120: ...Drive boxes 1 3 connected to the 4 port NVMe mezzanine card Universal media bay cabling Box 1 Universal media bay with optional optical drive cable blue 120 Universal media bay cabling ...

Page 121: ...Two bay SFF HDD drive cage cabling To cable the drive cage to the HPE 12G SAS Expander see Installing the HPE 12G SAS Expander Card on page 96 Two bay SFF HDD drive cage cabling 121 ...

Page 122: ...ct features specifications options configurations and compatibility see the product QuickSpecs on the Hewlett Packard Enterprise website http www hpe com info qs Active Health System Viewer Active Health System Viewer AHSV is an online tool used to read diagnose and resolve server issues quickly using AHS uploaded data AHSV provides Hewlett Packard Enterprise recommended repair actions based on ex...

Page 123: ... collected is managed according to the privacy statement available at http www hpe com info privacy You can also upload the log to the Active Health System Viewer For more information see the Active Health System Viewer documentation at the following website http www hpe com support ahsv docs HPE iLO 5 iLO 5 is a remote server management processor embedded on the system boards of HPE ProLiant serv...

Page 124: ...ealth System Log to a supported USB flash drive When you use this feature the connected USB flash drive is not accessible by the host operating system Connect a client such as a laptop with a supported USB to Ethernet adapter to access the iLO web interface remote console CLI iLO RESTful API or scripts Hewlett Packard Enterprise recommends the HPE USB to Ethernet Adapter part number Q7Y55A When yo...

Page 125: ...em for installing original licensed vendor media and Hewlett Packard Enterprise branded versions of OS software Intelligent Provisioning also prepares the system to integrate optimized server support software from the Service Pack for ProLiant SPP SPP is a comprehensive systems software and firmware solution for ProLiant servers server blades their enclosures and HPE Synergy compute modules These ...

Page 126: ...Server Security Reference Guide on the Hewlett Packard Enterprise Information Library at http www hpe com info EIL For information about the iLO Advanced Premium Security Edition license see http www hpe com servers ilopremium Scripting Toolkit for Windows and Linux The STK for Windows and Linux is a server deployment product that delivers an unattended automated installation for high volume serve...

Page 127: ...ration BIOS Platform Configuration RBSU Boot Options Boot Mode 2 Select a setting UEFI Mode default Configures the system to boot to a UEFI compatible operating system Legacy BIOS Mode Configures the system to boot to a traditional operating system in Legacy BIOS compatibility mode 3 Save your setting 4 Reboot the server Secure Boot Secure Boot is a server security feature that is implemented in t...

Page 128: ...r password is set enter it at the prompt and press Enter The Shell prompt appears 4 Enter the commands required to complete your task 5 Enter the exit command to exit the Shell HPE Smart Storage Administrator HPE SSA is the main tool for configuring arrays on HPE Smart Array SR controllers It exists in three interface formats the HPE SSA GUI the HPE SSA CLI and HPE SSA Scripting All formats provid...

Page 129: ...OM Safety and security benefits When you flash the system ROM the flashing mechanism writes over the backup ROM and saves the current ROM as a backup enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason This feature protects the existing ROM version even if you experience a power failure while flashing the ROM Keeping the system current Updatin...

Page 130: ...nd Smart Update Manager SUM to stage install and activate firmware and driver updates NOTE HPE OneView and iLO Amplifier Pack manage the iLO while iSUT runs on each server and deploys the updates The same administrator might not manage both applications Create a process that notifies the administrators when updates are available Integrated Smart Update Tools Polls an iLO 5 HPE OneView or iLO Ampli...

Page 131: ...em ROM Flash Binary component for your server from the Hewlett Packard Enterprise Support Center http www hpe com support hpesc 2 Copy the binary file to a USB media or iLO virtual media 3 Attach the media to the server 4 Boot to the UEFI Embedded Shell 5 To obtain the assigned file system volume for the USB key enter map r 6 Change to the file system that contains the System ROM Flash Binary comp...

Page 132: ...onents require an older version For system software and firmware updates use one of the following sources Download the SPP from the Hewlett Packard Enterprise website Download individual drivers firmware or other systems software components from the server product page in the Hewlett Packard Enterprise Support Center website Operating system version support For information about specific versions ...

Page 133: ...owing Upcoming hardware and software changes Bulletins Patches Let Hewlett Packard Enterprise know what Hewlett Packard Enterprise commercial products you own and they will send you the latest updates to keep your business running smoothly For more information see the Hewlett Packard Enterprise website http www hpe com info pcn Change control and proactive notification 133 ...

Page 134: ...tenance Error Message Guide for HPE ProLiant Gen10 servers and HPE Synergy provides a list of error messages and information to assist with interpreting and resolving error messages Integrated Management Log Messages and Troubleshooting Guide for HPE ProLiant Gen 10 and HPE Synergy provides IML messages and associated troubleshooting information to resolve critical and cautionary IML events To acc...

Page 135: ...for this product Procedure 1 Power down the server Power down the server on page 38 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following Extend the server from the rack Extend the server from the rack on page 38 Remove the server from the rack Removing the server from the rack on page 39 4 Remove the access pan...

Page 136: ...type and number of options installed Maximum allowable altitude change rate is 457 m min 1500 ft min Non operating 9144 m 30 000 ft Maximum allowable altitude change rate is 457 m min 1500 ft min 1 All temperature ratings shown are for sea level An altitude derating of 1 0 C per 305 0 m 1 8 F per 1000 ft to 3050 m 10 000 ft is applicable No direct sunlight allowed Maximum rate of change is 20 C pe...

Page 137: ...0 ft above 900 m 2953 ft to a maximum of 3050 m 10 000 ft 1 1 System performance may be reduced if operating in the extended ambient operating range or with a fan fault The approved hardware configurations for this system are listed on the Hewlett Packard Enterprise website Mechanical specifications Specification Value Height 8 75 cm 3 44 in Depth 75 47 cm 29 71 in Width 44 54 cm 17 54 in Weight m...

Page 138: ... W at 200 VAC 912 W at 240 VDC for China only BTUs per hour 3207 at 100 VAC 3071 at 200 VAC 3112 at 240 for China only Power supply output Rated steady state power 800 W at 100 VAC to 127 VAC input 800 W at 200 VAC to 240 VAC input 800 W at 240 VDC input for China only Maximum peak power 800 W at 100 VAC to 127 VAC input 800 W at 200 VAC to 240 VAC input 800 W at 240 VDC input for China only HPE 8...

Page 139: ...969 at 240 VDC for China only Power supply output Rated steady state power 800 W at 200 VAC to 240 VAC input 800 W at 240 VDC input for China only Maximum peak power 800 W at 200 VAC to 240 VAC input 800 W at 240 VDC input for China only HPE 800W Flex Slot Universal Hot plug Power Supply Specification Value Input requirements Rated input voltage 200 V to 277 V AC 380 VDC Rated input frequency 50 H...

Page 140: ...fication Value Input requirements Rated input voltage 40 VDC to 72 VDC 48 VDC nominal input Rated input current 26 A at 40 VDC input 19 A at 48 VDC input nominal input 12 4 A at 72 VDC input Rated input power W 936 W at 40 VDC input 912 W at 48 VDC input nominal input 900 W at 72 VDC input Rated input power BTUs per hour 3194 at 40 VDC input 3112 at 48 VDC input nominal input 3071 at 72 VDC input ...

Page 141: ...inal bar or bus to which the DC supply system earthing electrode conductor is connected This equipment must be located in the same immediate area such as adjacent cabinets as any other equipment that has a connection between the earthed conductor of the same DC supply circuit and the earthing conductor and also the point of earthing of the DC system The DC system must be earthed elsewhere The DC s...

Page 142: ...Specification Value Rated steady state power 1600 W at 200 VAC to 240 VAC input 1600 W at 240 VDC input Maximum peak power 2200 W for 1ms turbo mode at 200 VAC to 240 VAC input 142 Specifications ...

Page 143: ...brary www hpe com info EIL Single Point of Connectivity Knowledge SPOCK Storage compatibility matrix www hpe com storage spock Storage white papers and analyst reports www hpe com storage whitepapers For additional websites see Support and other resources Websites 143 ...

Page 144: ... To download product updates Hewlett Packard Enterprise Support Center www hpe com support hpesc Hewlett Packard Enterprise Support Center Software downloads www hpe com support downloads Software Depot www hpe com support softwaredepot To subscribe to eNewsletters and alerts www hpe com support e updates To view and update your entitlements and to link your contracts and warranties with your prof...

Page 145: ...tconnected HPE Proactive Care services www hpe com services proactivecare HPE Proactive Care service Supported products list www hpe com services proactivecaresupportedproducts HPE Proactive Care advanced service Supported products list www hpe com services proactivecareadvancedsupportedproducts Proactive Care customer information Proactive Care central www hpe com services proactivecarecentral Pr...

Page 146: ... info reach For Hewlett Packard Enterprise product environmental and safety information and compliance data including RoHS and REACH see www hpe com info ecodata For Hewlett Packard Enterprise environmental information including company programs product recycling and energy efficiency see www hpe com info environment Documentation feedback Hewlett Packard Enterprise is committed to providing docum...

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