Error Code Manual Chapter6. Receipt Printer
6-2
© 2014
Nautilus Hyosung Inc.
All Rights Reserved.
Code
Problem Description
Trouble Shooting
2010D00 Paper jammed in the path
(Receipt Printer)
Remove the jammed paper
2010F00 The firmware crashed (Receipt
Printer)
1. Check whether the dip switch #1 is
set to "ON" position2. Update
the firmware
20801
Print head lever opened after
printing receipt
.
20802
Print head overheated after
printing receipt
.
20803
Paper jam occurs in return path
after printing, cutting, or
discharging receipt paper
.
20804
Out of receipt paper (after
printing)
.
20805
Paper is not properly set
(detected after printing)
.
20806
Command is received while doing
self test
.
20807
Out of receipt paper (after
printing)
.
20808
Paper is not being cut properly
while in operation
.
20809
Black mark is not properly
detected in receipt paper after
printing
.
2080A
The size of image print data is
abnormal while printing image
.
2080B
Margin setting error
.
2080C
Paper jam in exit slot
.
2080D
Paper jam in path
.
2080E
The size of image print data is
abnormal while printing image
.
2080F
Firmware crashed
.
2080G
The size of image print data is
abnormal while printing image
.
2080H
Font download failure
.
2080I
Use to same sequence number.
Sequence number must be
different to previous sequence
number.
Need to check SP process.
2080J
USB reset CMD parameter
invalid.
parameter value must be not 0.
Need to check SP setting for USB reset.
2080K
It means Image print is not
finished.
When SPR print image data with
receive,
If no more data received then
SPR can not print all image data.
Cause is as follows.
1. Cable is low quality.
2. USB disconnect.
3. SP is not work continuously.
Need to analyze tracelog for more
infomation.
20F0F
Command is not defined
.
2DN00
Communication failure between
receipt printer and SP
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