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Chapter4. Cash & Check In Module Error Code Manual
© 2014
Nautilus Hyosung Inc.
All Rights Reserved.
4-5
Code
Problem Description
Troubleshooting
97I1347
item processing transaction is
active
1. Change item processing transaction
to active
97I1398
Removed before the operation
was complete - some or all of the
items were not retracted.
1. Check device status.
97I1399
item counting error.
1. Restart the ccim sp
97I1601
No media is present in the device
1. Check XFS Command Flow.
97I1602
The media bin is already full and
no media can be placed in the
specified bin.
1. Remove Cash in the media bin.
97I1603
The stacker or re-buncher is full.
1. Remove Cash in stacker.
2. Restart the ccim sp
97I1604
Open or close of the shutter failed
due to manipulation or hardware
error.
1. Check a shuuter.
97I1605
The media is jammed.
1. Check device status.
97I1606
Directory does not exist or File IO
error while storing the image to
the hard disk.
1. Reboot System.
97I1607
No stamping possible, stamping
ink supply empty.
1. Check stamping ink.
97I1608
Toner or ink supply is empty or
printing contrast with ribbon is not
sufficient.
1. Check Toner.
97I1609
The scanner is inoperative.
1. Check Scanner.
97I1610
Only MICR data was requested by
the application and it cannot be
obtained
1. Check a inserted check.
97I1611
Programming error. Invalid
command sequence
1. Re-send a correct command.
97I1614
The requested Media ID does not
exist.
1. Re-send correct parameters.
97I1616
One of the input/output/refused
positions is not empty.
1. Check input/output/refused positions.
97I1617
The specified bin cannot retract
media.
1. Re-Set the supported input
parameters.
97I1618
The specified bin does not exist.
1. Re-Set the supported input
parameters.
97I1619
Programming Error:
WFS_CMD_IPM_PRESENT_ME
DIA have not been presented (see
bPresentRequired in the
WFS_EXEE_IPM_MEDIAREFUS
ED event parameters).
1. refused items that must be returned
97I1620
All media bins are full so no
further items can be accepted.
1. Remove check in all media bins
97I1621
The media feeder is not empty.
1. Check media feeder.
2. Execute Reset/Retract
97I1622
The media was rejected before it
was fully inserted within the
device.
1. Check bundle.
2. Check inserted check.
97I1623
The media feeder is inoperative.
1. Check media feeder.