User Guide for FibeAir® IP-20 All-Outdoor Products, CeraOS 10.5
Page 708 of 825
Ceragon Proprietary and Confidential
22.7
Uploading Unit Info (CLI)
You can generate a unit information file, which includes technical data about the
unit. This file can be forwarded to customer support, at their request, to help in
analyzing issues that may occur.
Note:
For troubleshooting, it is important that an updated configuration file
be included in User Info files that are sent to customer support. To
ensure that an up-to-date configuration file is included, it is
recommended to back up the unit’s con
figuration before generating
the Unit Info file.
In order to export a unit information file, you must install an FTP or SFTP server on
the laptop or PC from which you are performing the upload. IP-20 works with any
standard FTP or SFTP server. For details, see
Installing and Configuring an FTP or
To set the FTP or SFTP parameters for unit information file export, enter one of
the following commands in root view. If the IP protocol selected in platform
management ip set ip-address-family is IPv4, enter the destination IPv4 address. If
the selected IP protocol is IPv6, enter the destination IPv6 address.
root> platform unit-info channel server set ip-address <server-
ipv4> directory <directory> filename <filename> username
<username> password <password>
root> platform unit-info channel server-ipv6 set ip-address
<server-ipv6> directory <directory> filename <filename>
username <username> password <password>
To set the protocol for unit information file export, enter the following command
in root view.
root> platform unit-info channel set protocol <protocol>
To display the FTP or SFTP parameters for unit information file export, enter one
of the following commands in root view:
root> platform unit-info-file channel show
root> platform unit-info-file channel-ipv6 show
To create a unit information file based on the current state of the system, enter
the following command in root view:
root> platform unit-info-file create
To export the unit information file you just created, enter the following command
in root view:
root> platform unit-info-file export
To display the status of a unit information file export operation, enter the
following command in root view
root> platform unit-info-file status show