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12–2 • Appendix C. Diagnostics Synergy 100 Installation Guide (v16.10-S100)
Diagnostics Overview
The Synergy 100 switcher provides a full array of panel diagnostics tools.
Use the following procedure to enter panel diagnostic mode:
1. Hold down the following three buttons at once:
• SEL in the Effects Control Group
• SEL in the Mattes Group
• SEL in the System Control Group
2. A message will scroll across the 3 four-character displays in the Effects Control ,
Mattes , and System Control groups. The message advises the user that the control
panel is in diagnostic mode, and to exit, you must press and hold the three SEL buttons
again. This message will continue to scroll until a knob, button, the fader, or the joystick
is disturbed.
3. Once a knob, button, the fader, or the joystick has been disturbed, the seven-segment
display in the System Control group will flash between LooP , and either PASS or
FAIL . This message advises you that a loop-back test has been performed on the
Synergy 100 control panel, with the results being either a PASS or a FAIL. The purpose
of the loop-back test is to ensure that proper communication exists between the control
panel and the Synergy 1 frame.
Each panel diagnostic function is discussed in the following sections.
Potentiometer Test
The Potentiometer Test allows you to test the response of all potentiometers (knobs) on the panel.
Use the following procedure to test the pots:
1. Select a knob to test, and rotate it fully clockwise and counter-clockwise.
2. This action causes the following information to appear in the 3 four-character displays:
• In the Effects Control Group , Knob appears in the display.
• In the Mattes Group , a range of numerical values appears in the display.
• In the System Control Group , the name and location of the knob appears in the
display (for example,
Dgan
for the
GAIN
knob in the Downstream Keyer Group
or
KClp
for the
CLIP
knob in the Effects Keyer Group ).
In addition, the LEDs in the Transition Progress Bar will illuminate.
3. Test each panel potentiometer as required.
This completes the procedure to test the pots.
Note
This test must be performed with either the Synergy 1 frame or a
Loop-back connector attached to
SYNERGY
communication port on
the rear of the Synergy 100 control panel. Otherwise, a
FAIL
result
will be received.
Note
Contact Technical Support for details on each display value.