
E N T 6 0 3 0
Model Name:
RJ–4100
E N T 6 0 3 0
Model Name:
RJ–4100
Trouble with Media Cutting
When No Error is Displayed on the Printer's Liquid Crystal Display
1
• The cutting operation is normal but
the media does not fall out
(Since there is no cutting of cut sheet
media, this item applies only to roll
media)
1-1
1-2
1-3
1-4
1-5
• Are the media guide surfaces being maintained every day?
→
Refer to the item on "Daily Maintenance" in the Operation Manual and carry out daily maintenance, then try
again.
• What is happening when the media does not fall out?
Check the type of media, environment and frequency of occurrence.
• Is the media that is being used a type that is recommended by Mutoh?
→
Replace it with recommended media and try again.
• If the environment is outside the recommended working environmental range, or the frequency of occurrence
seems to change at a particular time or day, the cause may be an electrostatic charge due to humidity.
→
Try again after the external environment has been acclimatized within the working environmental range.
→
If static electricity is still a problem within the working environmental range, connect power supply FG.
(For details, refer to “Connecting the Power Cable” in the Operation Manual.)
• Is the media that has been cut failing to drop because it is caught in the cutter groove?
→
Clean the cutter in accordance with the item on "Daily Maintenance" in the Operation Manual and try again.
❈
If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP6000
No.
Symptom
Sequence
Items to be Confirmed
When No Error is Displayed on the Printer's Liquid Crystal Display
Trouble with Media Cutting
92