
E X A 1 0 6 0
Model Name:
RJ–4100
E X A 1 0 6 0
Model Name:
RJ–4100
Printer Status Messages
When Message is Displayed
1
• Media Cut Error
This message is displayed when the
media is not cut and does not fall out
despite the cutting operation having
been performed.
1-1
1-2
1-3
1-4
1-5
1-6
1-7
1-8
1-9
• Check how the cutter cap is fitted.
→
Fit the cutter cap securely.
• Check the up and down movement of the cutter. With the cutter installed, push it down to the bot-
tom with your finger and check that the power of the spring alone brings it back to the top.
→
If it rises, go to 1-4
→
If it does not rise, got to 1-3
• Remove the cutter and take out the cutter spring. Fit the cutter and check that in this condition, the
cutter will fall to the bottom under its own weight.
→
If it falls the cutter spring may be faulty. Refer to the exploded drawings and replace the cutter
spring.
→
If it does not fall, the cutter may be faulty. Replace the cutter.
• Check the contact of the cutter solenoid assembly. Head board J206 (SOL)
→
Insert it correctly.
• Check the up and down movement with the printer's self-diagnostic "Aging: Cutter".
→
If it does not move up and down, the solenoid may be damaged. Replace the cutter solenoid
assembly.
• The head board assembly may be damaged.
→
Replace it.
• Check the Y cable contacts. Is it inserted obliquely? Check. Main board J114 (HEAD1), Head
board J201 (MAIN1)
→
Insert it correctly.
• The main board assembly may be damaged.
→
Replace it.
• The Y cable (A0/A1) may be damaged.
→
Replace it.
No.
Symptom
Sequence
Items to be Confirmed
When Message is Displayed
Printer Status Messages
Refer to
the Basic
Operation
Manual
Refer to
the Basic
Operation
Manual
1380
1420
1140
1360
6030
R E P
B A C
G O T O R e f . P a g e s
130
CAUTION:
Main board connectors J114 (HEAD1) and J115 (HEAD2) and head board con-
nectors J201 (MAIN1) and J202 (MAIN2) should be plugged in securely.
The main board may be damaged if power is applied when they are not prop-
erly connected.