
E N T 3 0 1 0
Model Name:
RJ–4100
E N T 3 0 1 0
Model Name:
RJ–4100
Trouble with Media Feed
When No Error is Displayed on the Printer's Liquid Crystal Display
1
2
• The media size is different after
media mounting and initialization
• Tracing paper and thin media cannot
be detected
1-1
1-2
1-3
1-4
1-5
1-6
1-7
• Is the media that is mounted media recommended by Mutoh?
If it is not media recommended by Mutoh (especially thin tracing paper, etc.), the paper sensors may read
incorrectly and be unable to recognize the media.
→
Mount recommended media and try again.
• Is the media skewed?
→
The media will wrinkle if it is skewed so it should be mounted parallel to the front edge of the printing board.
• When the media was mounted, did it tend to curl up?
→
If media is mounted with a tendency to curl up, it may obstruct the right and left movement of the head and
the media may be torn. Mount the media so that it does not curl and try again.
• Is the printer in a place where it is in direct sunlight?
→
Extraneous light may cause the paper sensor to malfunction be unable to detect correctly. Move the printer
away from direct sunlight and try again.
• Is the printer installed near an airconditioner outlet?
→
Arrange that the printer is not in a direct draft and try again.
• Are the paper sensors F/R dirty?
→
Clean the dirt from the paper sensors with a cotton swab.
• Has the media that is mounted already been printed?
→
It is possible that printed media may not be recognised correctly. Replace it with new media.
❈
If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP3000
No.
Symptom
Sequence
Items to be Confirmed
When No Error is Displayed on the Printer's Liquid Crystal Display
Trouble with Media Feed
66