
E N T 1 0 1 0
Model Name:
RJ–4100
E N T 1 0 1 0
Model Name:
RJ–4100
Printer Status Messages
When Message is Displayed
1
• Undefined Media
This message means that when
media was mounted, it was not able
to be recognized.
1-1
1-2
1-3
1-4
1-5
1-6
1-7
1-8
1-9
• Is the type of media that is not being recognized the type of media recommended for the printer?
→
Please change to a recommended media and try again.
• Is a breeze from the airconditioner blowing straight on to the media?
→
Please change the direction of the airstream and try again.
• Is there a scrap of paper or something else covering the paper sensor on the printer?
→
Please refer to "Daily Maintenance" in the Operation Manual and carry out the cleaning.
• Is the media that is not being recognized torn?
→
Replace it with new media.
• Has the media that is mounted already been printed?
→
It is possible that printed media may not be recognised correctly. Replace it with new media.
• Is the pressure lever down properly?
→
Lower the pressure lever securely.
• The media is mounted normally if, during the media detection operation, the media moves forward and backward parallel to
the marker line and the position is the same as before media detection. If the position is different, the mounting of the
media must be repeated.
→
Mount the media again so that the positions before and after media detection are the same.
For details, please refer to “Trouble Shooting” under “Daily Maintenance” in the Operation Manual.
• Is there ink or paper dust, etc. around the printing board and cutter groove?
→
Carry out cleaning with reference to “Trouble Shooting” under “Daily Maintenance” in the Operation Manual.
• Is there strong light falling on the area where the media is mounted?
→
Cover the Y Rail Cover and Front Cover with opaque paper and mount the media again. If the error display disappears,
move the printer to a location away from the strong light and try mounting the media once more.
❈
If the above procedures do not improve the symptoms, the main unit has probably developed a fault for some reason.
Go to MAP1000
No.
Symptom
Sequence
Items to be Confirmed
When Message is Displayed
Printer Status Messages
31