
E N T 3 0 0 0
Model Name:
RJ–4100
E N T 3 0 0 0
Model Name:
RJ–4100
Trouble with Media Feed
When No Error is Displayed on the Printer's Liquid Crystal Display
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• The media comes off when it is initial-
ized or during printing
• The media is skewed or meanders
when it is initialized or during printing
• The media becomes wrinkled when it
is initialized or during printing
• The media jams when it is initialized
or during printing
• The media tears when it is initialized
or during printing
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• Is the media that is loaded a type of media recommended by Mutoh?
→
Since media that is not recommended by Mutoh can not be guaranteed, be sure to use recommended media.
• Has the media been loaded obliquely?
→
Realign the media precisely with the marker line and try again.
→
In the case of roll media, when mounting the scroller, adjust the position of the media with the scroller adjusting screws.
→
Check “Loading the media” under “Installation procedures” in the Operation Manual.
• In the case of roll media, is the roll shaft housed securely in both left and right printer shaft support rollers?
→
Install the shaft securely.
• Has the pressure lever been lowered to the bottom?
→
Lower the pressure lever to the bottom.
• Is there any foreign matter interfering with the media feed, such as paper cuttings sticking to the grid roller or pressure
roller?
→
Remove any paper sticking to the grid roller with a nylon brush.
→
Use a damp soft cloth to wipe away any paper sticking to the pressure roller.
• Are the front and rear paper sensors dirty?
→
Clean them with a cotton bud.
• Is the printer installed in a place where it is in direct sunlight?
→
Extraneous light may cause the paper sensor to malfunction be unable to detect correctly. Move the printer away from
direct sunlight and try again.
• Is the printer installed near the air outlet of an air conditioner?
→
Move the printer out of the direct draft and try again.
• Is the media becoming wrinkled due to insufficient time for newly unwrapped media to become adjusted to the working envi-
ronment?
→
Before loading the media, leave it for 20-30 minutes to become seasoned to the environment at the site where the print-
er is installed.
• When the media was loaded, did it tend to curl up?
→
If media is loaded with a tendency to curl up, the media initialization process may fail. Load the media so that it does not
curl and try again.
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No.
Symptom
Sequence
Items to be Confirmed
When No Error is Displayed on the Printer's Liquid Crystal Display
Trouble with Media Feed
64