
E N T 4 0 1 0
Model Name:
RJ–4100
E N T 4 0 1 0
Model Name:
RJ–4100
Trouble with Printing
When No Error is Displayed on the Printer's Liquid Crystal Display
1
• There is an extra feed after printing is
finished
1-1
1-2
2-1
Confirm:
Is the media size setting on the CAD and driver side the same as the page size set in the printer?
No:
Set the same media size (page size) in CAD/driver and printer.
Yes: Go to 1-2
Reference: For details concerning how to control page size setting, refer to the item on
“Menu” in “Printer settings and special functions” of the Operation Manual.
Confirm:
Try changing the media supply method in the driver to cut sheet. Does that solve the problem?
Yes: If the printing result is satisfactory, advise the use of cut media.
No:
Go to 2-1
Reference: For details on how to operate the Mutoh driver, refer to the Driver Section of the
Operation Manual.
Procedure: Investigate the current printer connection environment and report a printout of the setting details,
together with printing data that will enable the symptoms to be verified, to your local dealer using the
prescribed format.
•
For how to take a print of the setting details, refer to "Control panel" in the Operation
Manual.
•
Data for printing should be able to be analysed by the printer. If it can not be dumped to
a file by the application and the driver, a data dump list from a comparatively simple dia-
gram will be satisfactory. (However, the data should enable the symptoms to be veri-
fied.)
•
Please include in the printer connection environment: the host computer, the application,
type of driver, the interface being used, length of cable, whether or not there is a switch-
ing unit.
❈
If the above procedures do not improve the symptoms, the power supply section connections may be faulty
or the power board etc. may have developed a fault.
Go to MAP4000
No.
Symptom
Sequence
Items to be Confirmed
When No Error is Displayed on the Printer's Liquid Crystal Display
Trouble with Printing
68