
E N T 8 0 6 0
Model Name:
RJ–4100
E N T 8 0 6 0
Model Name:
RJ–4100
Other
When No Error is Displayed on the Printer's Liquid Crystal Display
1
2
3
• Trouble related to ink (consumable
item)
• Trouble related to media (consumable
item)
• Trouble related to cutters (consum-
able item)
1-1
1-2
1-3
1-4
1-5
1-6
1-7
1-8
1-9
• Are Mutoh special ink cartridges being used?
→
Mutoh special ink cartridges must be used.
• Are out-of-date ink cartridges being used?
→
The shelf life of an ink cartridge is two years after manufacture if unopened, six months after opening. Using out-of-date
cartridges leads to head blockages.
❈
Replace with new cartridges.
• If the symptoms occur after cartridges have been replaced or after cartridges have been removed and re-installed, check
whether any of the following items apply:
1. Ink cartridges are kept in a cool, dark place but they will freeze if they are stored for a long time below -18°C. Avoid stor-
age below freezing point.
If the ink has frozen, leave it for at least three hours at room temperature (25°C) and use it after it has thawed.
2. The seal should not be opened until just before the ink cartridge in inserted in the slot. If an ink cartridge has been left
unsealed for a long time, the printing will be faint and cleaning will be required.
3. The ink cartridge must not be removed and re-installed until “No Ink” appears in the liquid crystal display.
Normal printing may be impossible even if there is ink remaining in the cartridge. If it is removed and re-installed, clean-
ing will be needed and for recovery it may be necessary to replace the cartridge with a new one.
4. If a cartridge has been brought from a cold place into a warm place, dew may condense on the cartridge and it will need
to left for at least one hour until the dew has disappeared before it is used.
• Is media recommended by Mutoh being used?
→
If the media is causing the symptoms, and it is not recommended media, the results cannot be guaranteed. Please use
recommended media.
• Are the back and front of the media being mistaken?
→
Remount the media so that the front of the media is the printing surface and try again.
• Does the media itself have bruise marks, wrinkles, deformation, discoloration, etc.?
→
Replace it with new recommended media.
• Is the special cutter for this printer being used?
→
Check the model. The special cutter must be used.
• Is there any foreign matter stuck to the tip of the blade?
→
The tip of the cutter blade is sharp. Be careful not to cut yourself as you remove the foreign matter.
• Does it appear to have been damaged in transit?
→
Record details of the damage in a "Query Sheet" and consult your local dealer.
❈
If the above procedures do not improve the symptoms, the main unit has probably developed a fault for some reason.
Go to MAP8000
No.
Symptom
Sequence
Items to be Confirmed
When No Error is Displayed on the Printer's Liquid Crystal Display
Other
107