
E N T 6 0 1 0
Model Name:
RJ–4100
E N T 6 0 1 0
Model Name:
RJ–4100
Trouble with Media Cutting
When No Error is Displayed on the Printer's Liquid Crystal Display
1
• Cutting occurs during printing
(Since there is no cutting of cut sheet
media, this item applies only to roll
media)
1-1
1-2
2-1
Confirm:
Is there more than one software application running on the host computer?
Yes: First terminate all applications except one, then send the data again and check whether
the symptoms are still being generated.
If so, set a longer reception timeout period.
No:
Go to 1-2
(For details on setting reception timeout please refer to the item on “How to set parameters” in
the Operation Manual.)
Confirm:
Try changing the terminator in the command setup. Do the symptoms still reappear during printing?
No:
Advise that this terminator be used.
Yes: Go to 2-1
(For details on how to set terminator please refer to the item on “How to set parameters” in the
Operation Manual.)
Procedure: Investigate the current printer connection environment and report to your local dealer using the pre-
scribed format with a print-out of the setting details and printing data that will enable the symptoms to
be verified.
•
For how to take a print of the setting details, refer to “Control panel” in the Operation
Manual.
•
Data for printing should be able to be analysed by the printer. If it can not be dumped to
a file by the application or the driver, a data dump list from a comparatively simple dia-
gram will be satisfactory. (However, the data should enable the symptoms to be verified.
•
Please include in the printer connection environment: the host computer, the application,
type of driver, the interface being used, length of cable, whether or not there is a switch-
ing unit.
❈
If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP6000
No.
Symptom
Sequence
Items to be Confirmed
When No Error is Displayed on the Printer's Liquid Crystal Display
Trouble with Media Cutting
90
Cut