
E X A 6 0 1 0
Model Name:
RJ–4100
E X A 6 0 1 0
Model Name:
RJ–4100
Trouble with Media Cutting
When No Error is Displayed on the Printer's Liquid Crystal Display
1
• Cutting occurs during printing
(Since there is no cutting of cut sheet
media, this item applies only to roll
media)
1-1
1-2
1-3
1-4
1-5
1-6
• Is there a problem with the printer driver software?
→
Upgrade the printer driver version.
• Is there a problem with the remote panel utility (RPU)?
→
Upgrade the RPU version.
• Is there a problem with the program ROM?
→
Upgrade the version.
• Check the Y cable connectors
→
Are they inserted obliquely? Check.
J114 (HEAD1) on the main board and J201 (MAIN1) on the head board.
→
Insert the connectors again.
→
Replace.
• The head board assembly may be damaged.
→
Replace it.
• The main board assembly may be damaged.
→
Replace it.
No.
Symptom
Sequence
Items to be Confirmed
When No Error is Displayed on the Printer's Liquid Crystal Display
Trouble with Media Cutting
1360
1420
1140
R E P
B A C
G O T O R e f . P a g e s
186
Direction of media feed
Cut
CAUTION:
Main board assembly connector J114 (HEAD1) and head board
assembly connector J201 (MAIN1) should be plugged in securely.
The main board may be damaged if power is applied when they are
not properly connected.