Toshiba e-STUDIO GL-1010, Administrator'S Manual, Page: 336 / 427

314 GL-10x0 Administrator’s Guide
controller, the default device name is not automatically detected again,
which can cause network connection errors.
Corrective Action
There are two ways to detect a newly installed NIC:
1
From the copier LCD touch screen, perform the Restore Defaults
operation. Refer to Restoring the Default Controller Settings on
page 33.
2 Update the controller operating system. Refer to the field service
guide.
Print Jobs Not Output From Copier
Problem Description
Most often, this problem is the result of a software error, such as
incorrectly set driver properties. However, if you cannot output print jobs
from any workstation, the cause is probably a hardware error or copier
malfunction.
Note: Refer to General Software Error Conditions on page 334 for
more information on resolving output errors caused by incorrect
software settings.
The following checklist helps you identify the source of the error and
directs you to where you can find more information about resolving it. If
the problem persists after you have followed all of the steps, contact your
TOSHIBA authorized dealer for further assistance.
Troubleshooting Checklist
Copier Does Not Output Print Jobs
Possible Cause Check Yes No
For Instructions,
Go To...
Client workstation
improperly
configured 1 Is printing prohibited from all
connected client
workstations?
Next
Step
’
‘
Troubleshooting
Overview
on
page 297.
Network settings
improperly
configured 2 Is the job visible from
TopAccess or other print
monitoring utility, such as
PCONSOLE or Print
Manager?
Next
Step
’
‘
Troubleshooting
Network Errors
on
page 327.