Toshiba e-STUDIO GL-1010, Administrator'S Manual, Page: 331 / 427

GL-10x0 Administrator’s Guide 309
The job was deleted or
was unservicable.
Possibly, the job
completed before the
Current Jobs queue
could be refreshed. 1 Sometimes, the job
completes before the
Current Jobs Log is
updated. When a job
completes, either
successfully or with an
error, it is transferred to
the Jobs Log. Use
TopAccess to view the
Jobs Log. Was the job
printed?
End
‘
Cannot Interpret
TopAccessDocMon
Messages/
Warnings/Errors
on page 340.
Printer port improperly
configured 2 Does any job submitted
from the workstation
appear in the Current
Jobs queue?
Next
Step
’
‘
Driver Mapped to
Wrong Port
on
page 272.See the
Operator’s Guide .
Job properties are not
set correctly 3 Does the job appear in a
different print
management utility, such
as Print Manager?
Next
Step
’
‘
Printer Driver
General Errors
on
page 272.See the
Operator’s Guide .
Network Error
Jobs are stuck in a
Novell print queue 4 Are you using a Novell
queue-based printing
mode?
Next
Step
’
Go to
Step 7
Setting Up Novell
Printing
on
page 157.
5 Can you see the job using
either the PCONSOLE or
NWAdmin utility?
Next
Step
’
‘
Refer to your Novell
documentation.
Submitted Job Not in Current Jobs Queue (Continued)
Possible Cause Check Yes No
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