Canon imageRUNNER ADVANCE C3330 Series, Service Manual

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30-0032 Error in secondary transfer ATVC (below the lower limit)
A. Operation / B. Cause /
C. Remedy
Remedy:
1. Check the contact point between the Secondary Transfer Unit and the Secondary Transfer
Contact Unit.
2. Check the contact point between the Secondary Transfer Outer Roller and the Shaft Support.
3. Check the harness between the Secondary Transfer High Voltage PCB and the DC Controller
PCB (open circuit, caught cable, connector disconnection).
-> Replace the harness if it is faulty
4. Execute secondary transfer ATVC again.
-> If the abnormality is found again, perform the remedy shown below. If abnormality is not found,
continue use with careful attention.
5. Replace the Secondary Transfer Outer Roller.
6. Replace the Secondary Transfer High Voltage PCB.
7. Replace the DC Controller PCB.
30-0137 The value of data for correcting high voltage output value was not within the range.
A. Operation / B. Cause /
C. Remedy
Movement/symptom:
Operation was performed with output control using the default table without correction of the high
voltage output value.
31-0002 Power supply relay durability alarm
A. Operation / B. Cause /
C. Remedy
-
31-0008 HDD failure prediction alarm
A. Operation / B. Cause /
C. Remedy
Movement: A message "The hard disk needs to be replaced. (Call service rep.)" is displayed on
the Control Panel.
Cause: Error in the S.M.A.R.T. value of HDD It indicates a physical error of the HDD, which is
expected to soon lead to a failure.
*: S.M.A.R.T. (Self-Monitoring Analysis and Reporting Technology) = It is a self-diagnosis function
built in the HDD, and monitors the occurrence rate of reading errors, reading/writing speed, total
number of times of motor start-up/stop, total length of power-on time, etc.
Continuously using the machine without taking any measures may lead to E602.
Measures: Back up the data stored in the HDD, and restore the data after replacing the HDD.
31-0009 FLASH failure prediction alarm
A. Operation / B. Cause /
C. Remedy
Cause: Error in the S.M.A.R.T. value of FLASH memory It indicates a physical error of the FLASH
memory, which is expected to soon lead to a failure.
*: S.M.A.R.T. (Self-Monitoring Analysis and Reporting Technology) = It is a self-diagnosis function
built in the FLASH memory, and monitors the occurrence rate of reading errors, reading/writing
speed, total number of times of motor start-up/stop, total length of power-on time, etc.
Continuously using the machine without taking any measures may lead to E614.
Measures: Back up the data stored in the FLASH memory, and restore the data after replacing the
FLASH memory.
31-000A For R&D
A. Operation / B. Cause /
C. Remedy
-
31-0010 The configuration of an option controlled by the Main Controller has been changed
A. Operation / B. Cause /
C. Remedy
A change in configuration of an option such as a change in the configuration of the Fax Board, a
change in the configuration of the Voice Board, or a change in the configuration of the option HDD,
which requires turning OFF and then ON the power, was detected.
Detection condition/timing:At the time of startup only
Remedy:Turn OFF and then ON the main power.
31-0020 The configuration of an option controlled by the RCON has been changed
A. Operation / B. Cause /
C. Remedy
Due to a change in the configuration related to the scanner, a change in the hardware configuration
which requires turning OFF and then ON the power was detected.
Detection condition/timing:At the time of startup only
Remedy:Turn OFF and then ON the main power.
7. Error/Jam/Alarm
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