Canon imageRUNNER ADVANCE C3330 Series, Service Manual

Page: 500 / 1225

Error
Code Description Remedy Cause of error
CDS serv-
er
UP DAT-
ER
81--100B No approval information exists about EULA or the export
criteria when the delivery is determined
Contact the support department of the
sales company.
(Attach information on the time of oc-
currence and the serial number of the
device.)
Tamura
-
81--100C The delivery status is Distributing/Distributed/Applying/
Finished/Failed
When the distribution status was not correct, distribution
information was obtained from CDS. (CDS has not been
notified of the status change due to a network failure,
etc.)
Search the applicable firmware again,
and perform distribution of the firm-
ware.
Tamura
-
81--100D The delivery status is Distributing/Distributed/Applying/
Finished/Failed
Tamura
-
8108100D When the distribution status was not correct, schedule
information was checked with CDS. (CDS has not been
notified of the status change due to a network
Tamura
-
81--100E The delivery status is New/Waiting to Distribute/Distrib-
uted/Applying/Finished/Failed
Contact the support department of the
sales company.
(Attach information on the time of oc-
currence and the serial number of the
device.)
Tamura
-
81--100F The delivery code is other than Distributing.
(Firmware distribution)
Tamura
-
81--1010 The delivery status is New/Waiting to Distribute/Distrib-
uting/Applying/Finished/Failed Search the applicable firmware again,
and perform distribution of the firm-
ware.
Tamura
-
810B1010 An update start notification was sent to CDS with an in-
valid status. (The CDS server failed to receive the status
change due to a network error, etc.)
81--1011 The delivery status is Distributing/Distributed/Applying/
Finished/Failed Contact the support department of the
sales company.
(Attach information on the time of oc-
currence and the serial number of the
device.)
Tamura
-
81--1012 Device is "Not applicable to CDS"
(Firmware distribution)
* It occurs only when a device that can access CDS is
managed. Register the device as a CDS device.
Tamura
-
81--1013 When the specified distribution time was within the time
frame of CDS distribution stop.
(Firmware distribution) Contact the support department of the
sales company.
(Attach information on the time of oc-
currence and the serial number of the
device.)
Tamura
-
81--1014 When confirmation of the firmware distribution settings
ended in time-out.
CDS was not accessed within 30 minutes after the dis-
tribution time. The device has been turned OFF, the net-
work has been disconnected, etc. Search the applicable firmware again,
and perform distribution of the firm-
ware.
Tamura
-
81--1015 When firmware distribution time-out occurs.
A reception completion notification was not sent to CDS
within 24 hours after the start of the distribution. The de-
vice has been turned OFF, the network has been dis-
connected, etc.
Tamura
-
81--1016 Firmware update time-out occurred.
An update completion notification had not been sent to
CDS even after 2 hours since the start of the update. Check the device to see if the update
has been completed. When the up-
date has ended in failure, execute the
operation again if there is no problem
with the device.
Tamura
-
81--1017 When the firmware distribution information notification
showed an error in processing the distribution informa-
tion. Contact the support department of the
sales company.
(Attach information on the time of oc-
currence and the serial number of the
device.)
Tamura
-
81--1018 When the firmware distribution information notification
showed an error in processing the scheduled update in-
formation.
Tamura
-
6. Troubleshooting
488