8-21
TROUBLESHOOTING
Contents
PROBLEMS RELATED TO SCANNING / INTERNET FAX
OPERATION
SCANNING / INTERNET FAX
PROBLEMS RELATED TO SCANNING / INTERNET FAX OPERATION
• Transmission does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-21
• An address cannot be specified.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-22
• Mode cannot be selected.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-22
• Auto selection of the color mode does not take place correctly.. . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-22
• The received image file cannot be opened. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-23
• Transmission takes a long time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-23
• A destination is pre-selected. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-23
• Cannot write to USB memory. (When using USB Memory Scan.) . . . . . . . . . . . . . . . . . . . . . . . . . . .8-23
PROBLEMS RELATED TO SCAN RESULTS
• The scanned image is clipped. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-24
• The quality of the scanned image is poor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-24
• The scanned image is blank. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-24
• The scanned image is upside down or on its side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-24
• The scanned image is black and white. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-24
• JPEG was selected for the file type but the file was created as a TIFF file. . . . . . . . . . . . . . . . . . . . .8-25
• The image is too light or too dark. (When using PC Scan.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-25
PROBLEMS RELATED TO ONE-TOUCH INDIVIDUAL KEYS / GROUP KEYS
• A one-touch individual key or group key cannot be stored. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-26
• A one-touch individual key or group key cannot be edited or deleted. . . . . . . . . . . . . . . . . . . . . . . . .8-26
• If you cannot find the item that you are looking for in the above table of contents, see "
GENERAL PROBLEMS
" (page
8-29).
• If you are unable to solve a problem using the solutions in this manual, switch off the [POWER] key (
) and the
main power switch. Wait at least 10 seconds, and then switch on the main power switch and the [POWER] key (
)
in that order.
Caution:
When the LINE indicator is lit or the DATA indicator is lit or blinking, do not switch off the main power switch or
unplug the power plug. This may damage the hard drive or cause the data being stored or received to be lost.
Problem
Point to check
Solution
Transmission does
not take place.
Did you select the correct destination?
Is the correct information (e-mail
address or FTP server information)
stored for that destination?
Make sure that the correct destination information is
stored for the destination and that the destination is
correctly selected. If delivery by e-mail (Scan to E-mail)
is unsuccessful, an error message such as "Undelivered
Message" may be sent to the designated administrator's
e-mail address. This information may help you
determine the cause of the problem.
Содержание MX-B401
Страница 4: ...Reduce copy mistakes Print one set of copies for proofing ...
Страница 6: ...Make a copy on this type of paper Envelopes and other special media Transparency film ...
Страница 8: ...Assemble output into a pamphlet Create a pamphlet Staple output Create a blank margin for punching ...
Страница 11: ...Conserve Print on both sides of the paper Print multiple pages on one side of the paper ...
Страница 34: ...Search for a file abc Search for a file using a keyword Search by checking the contents of files ...
Страница 35: ...Organize my files Delete a file Delete all files Periodically delete files Change the folder ...
Страница 203: ...3 18 PRINTER Contents 4 Click the Print button Printing begins ...
Страница 209: ...3 24 PRINTER Contents 1 Select Printer Features 2 Select Advanced 3 Select the Print Mode Macintosh 1 2 3 ...
Страница 770: ...11 REPLACING SUPPLIES AND MAINTENANCE 1 Open the front cover 2 Pull the toner cartridge toward you ...
Страница 772: ...13 REPLACING SUPPLIES AND MAINTENANCE 5 Insert the new toner cartridge horizontally and push it firmly in ...
Страница 835: ......
Страница 836: ......