MUTOH ValueJet VJ-1324, Maintenance Manual, Page: 25 / 439

2.2 Troubleshooting with Error Messages VJ1324E-M-02
2.2.2 Errors with Message P.2-11
4
Media cut error Even though
cutting operation
is performed,
media is not cut
off. 1. Does media dust accumulate in cutter groove? Remove accumulated media dust along groove. Operation Manual
2. Is cutter cap securely installed? Reinstall cutter cap securely. Operation Manual
3. Check cutter sliding up/down operation.
4. When setting cutter, lower cutter with finger and check that
cutter rises to upper end only by spring force.
• When it does not rise:
Refer to action in check item No. 4.
• When it rises:
Refer to action in check item No. 5.
―
5. When setting cutter after removing cutter spring, does cutter
lower to lower end by its own weight? • When it lowers:
Cutter spring may be defective. Replace cutter
spring referring to exploded views.
• When it does not lower:
Cutter may be defective. Replace cutter.
"3.7.15 Replacing Cutter
Solenoid Assy, Cutter Solenoid
Spring Assy" p.3-133
6. Check if solenoid goes up/down from "Life: Cutter"
of self-diagnosis function.
a) Goes up/down:
Check the position where cutter goes down to cutter
groove.
b) Does not go up/down:
-
• OK:
Cutter has reached the end of life or be damaged.
Replace cutter with new one.
• NG:
Adjust cutter holder position.
Connector may be poorly connected.
Check the connection of following connectors.
-
Operation Manual
"3.7.15 Replacing Cutter
Solenoid Assy, Cutter Solenoid
Spring Assy" p.3-133
"3.7.4 Replacing CR Board
Assy" p.3-101
"3.4.4 Replacing MAIN Board
Assy" p.3-42
7. CR_FFC may be broken, solenoid Assy may be
defective, or each board Assy may be defective.
If solenoid goes up/down, replace CR_FFC.
"3.11.3 Replacing CR_FFC"
p.3-154
a) Replace CR_FFC with new one.
No. Message Event/
symptom
Check item Action Reference