Table 4. Firmware Error Codes. (continued)
Error Code Description
Action/
Possible Failing FRU
27A0 0001 Error obtaining external RIO cable IDs
1. Check the SPCN and RIO cabling going to
the I/O subsystem specified by the location
code.
2. Check for system firmware updates.
3. Replace the I/O subsystem planar specified
by the location code.
2803 0xxx
Description:
Real-time-clock (RTC) errors
Action:
1. Errors reported against the real-time clock can be caused by low battery voltage and (more
rarely) power outages that occur during normal system usage. These errors are warnings that
the real-time clock data content needs to be re-established and do not require any FRU
replacement unless the error is persistent. When one of these errors occurs, the time and
date information has been lost.
To set or restore the time and date, use the operating system facility.
2. If the error is persistent, replace the battery.
Location: U0.1-P1-V3
3. If the error is persistent after the battery is replaced, replace the CEC backplane.
Location: U0.1-P1
2803 0001 RTC not updating - RTC initialization required
1. Set time and date.
2. Refer to Action under error code 2803 0xxx.
2803 0002 Bad time/date values
1. Set time and date.
2. Refer to Action under error code 2803 0xxx.
2803 0003 RTC not updating - not correctable
Replace CEC backplane
Location: U0.1-P1
2803 0004 RTC operating mode parameters (eg. data
mode) changed
1. Set time and date.
2. Refer to Action under error code 28030001.
2803 0005 RTC battery error
1. Replace the battery.
Note:
Password, time, and date need to be
set.
2. Refer to Action under error code 2803 0001.
2803 0006 Processor frequency measurement error
Replace the CEC backplane, location: U0.1-P1.
2803 0010 The real-time-clock cannot be protected in the
LPAR environment
1.
Check for system firmware updates. Apply
update if available.
2.
Contact your next level of support for
assistance.
2803 F003 Real-time-clock not updating - not correctable
(detected by hypervisor)
Replace the CEC backplane
Location: U0.1-P1
2900 0002 Keyboard/mouse controller failed self-test
Replace CEC backplane
Location: U0.1-P1
29A0 0003 Keyboard not present/detected
1. Keyboard
2. Replace CEC backplane
Location: U0.1-P1
29A0 0004 Keyboard stuck key detected
1. Keyboard
2. Replace CEC backplane
Location: U0.1-P1
Chapter 5. Error Code to FRU Index
247
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