IBM @Server pSeries 630 6C4, Service Manual

Page: 6 / 651

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
External AC Power Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Service Inspection Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Chapter 2. Diagnostic Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Maintenance Analysis Procedures (MAPs) . . . . . . . . . . . . . . . . . . . . . . . 49
System LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
System Attention LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Checkpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
FRU Isolation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
FRU Identify LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Service Agent for the pSeries 630 Model 6C4 and Model 6E4 . . . . . . . . . . . . . . . . 52
Using the Service Processor and Service Agent Features. . . . . . . . . . . . . . . . . . 52
Service Focal Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Testing Error Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Service Focal Point Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Working With Serviceable Events . . . . . . . . . . . . . . . . . . . . . . . . . 55
Activating and Deactivating FRU LEDs . . . . . . . . . . . . . . . . . . . . . . . 57
Accessing System Log Error Information . . . . . . . . . . . . . . . . . . . . . . . . 58
Accessing Errors when a System is Attached to an HMC . . . . . . . . . . . . . . . . . 58
Accessing Errors when a System is Running AIX and the Console is Not an HMC
. . . . . . . 59
Accessing Errors when a System is Running Linux and the Console is Not an HMC . . . . . . . 59
Resetting the System Attention LED . . . . . . . . . . . . . . . . . . . . . . . . . 60
Resetting the LED when a System is Attached To an HMC . . . . . . . . . . . . . . . . 60
Resetting the LED when a System is Running AIX and the Console is not an HMC . . . . . . . 60
Resetting the LED when a System is Running Linux and the Console is not an HMC
. . . . . . 60
Chapter 3. Maintenance Analysis Procedures (MAPs) . . . . . . . . . . . . . . . . . . 61
Entry MAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Quick Entry MAP
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
MAP 1020: Problem Determination . . . . . . . . . . . . . . . . . . . . . . . . . . 69
MAP 1240: Memory Problem Resolution . . . . . . . . . . . . . . . . . . . . . . . . 73
MAP 1230: Linux Platform Error Problem Resolution
. . . . . . . . . . . . . . . . . . . 80
Purpose of This MAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
MAP 1235: System Array Self-Repair Problem Resolution for Linux . . . . . . . . . . . . . . 85
Purpose of This MAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
MAP 1320: Service Focal Point . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
MAP 1321: Quick Entry MAP for Systems with Service Focal Point . . . . . . . . . . . . . . 87
MAP 1322: End of Call MAP for Systems with Service Focal Point . . . . . . . . . . . . . . 100
MAP 1520: Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
FRU Identify LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
MAP 1521: Base System Drawer With Power Failure and No Error Codes . . . . . . . . . . . 107
MAP 1522: Cannot Power On the I/O Drawer, Power Present LED Does Not Come On . . . . . . 114
MAP 1523: The SPCN Error Codes Table Directed You Here and the Error Code is 1011 1B0x . . . 121
MAP 1540: Problem Isolation Procedures . . . . . . . . . . . . . . . . . . . . . . . 124
FRU Identify LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
MAP 1541: JTAG Problem Isolation . . . . . . . . . . . . . . . . . . . . . . . . . 126
MAP 1542: I/O Problem Isolation . . . . . . . . . . . . . . . . . . . . . . . . . . 127
MAP 1548: Processor Subsystem Problem Isolation . . . . . . . . . . . . . . . . . . . 139
MAP 1549: Attention Problem Isolation . . . . . . . . . . . . . . . . . . . . . . . . 153
MAP 154B: Insufficient Hardware Resources Problem Isolation . . . . . . . . . . . . . . . 155
Step 154B-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Step 154B-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Step 154B-3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Step 154B-4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
iv
Eserver
pSeries 630 Model 6C4 and Model 6E4 Service Guide