IBM @Server pSeries 630 6C4, Service Manual

Page: 268 / 651

Table 4. Firmware Error Codes. (continued)
Error Code Description Action/
Possible Failing FRU
29B0 0004 Mouse not present/detected
1. Mouse
2. Replace CEC backplane
Location: U0.1-P1
2B20 0011 Processor is manually disabled Use the service processor menus to re-enable
the processor and reboot the system
2B20 0012 This is an informational code that is generated
when the AIX command cpu_deallocate is
used to take a processor off-line.
There is no action required.
To bring the processor back on-line (back into
the system’s or partition’s configuration), reboot
the operating system.
2B20 0022 Processor is deconfigured by the system The processor has previously failed BIST or
POST. Replace the processor card indicated by
the location code associated with the error code
in the error log.
2B20 0031 Processor is failing POST. Replace the processor card indicated by the
location code associated with the error code in
the error log.
2B20 0042 Unknown processor card Remove the unknown/unsupported processor
card.
2B20 8880 Unrecoverable internal hardware error If Linux is the only operating system on the
failing system, call service support.
If AIX is available, and the system is powered
down, replace the FRU indicated by the service
processor error log entry. If AIX is available and
the system has been rebooted, run online AIX
diagnostics and look for an AIX error log entry
in which the description says cache or cache
controller error. Replace the FRUs listed with
this entry.
2B20 8881 Software error Call service support.
2B20 8882 Software error Call service support.
2B20 8883 Software error Call service support.
2B20 8884 Unrecoverable processor subsystem error If Linux is the only operating system on the
failing system, call service support.
If AIX is available, and the system is powered
down, replace the FRU indicated by the service
processor error log entry. If AIX is available and
the system has been rebooted, run online AIX
diagnostics and look for an AIX error log entry
in which the description says cache or cache
controller error. Replace the FRUs listed with
this entry.
2B20 8885 Unrecoverable internal hardware error If Linux is the only operating system on the
failing system, call service support.
If AIX is available, run online AIX diagnostics
and look for an AIX error log entry in which the
description says I/O bus time-out, access, or
other error, or I/O bridge/device internal error.
Replace the FRUs listed with this entry.
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Eserver
pSeries 630 Model 6C4 and Model 6E4 Service Guide