12-2
Cisco BTS 10200 Softswitch Troubleshooting Guide, Release 5.0.x
OL-8723-19
Chapter 12 System Troubleshooting
System Events and Alarms
SYSTEM (1)
For additional information, refer to the
“Test Report—System (1)” section on page 12-11
.
SYSTEM (2)
To troubleshoot and correct the cause of the alarm, refer to the
“Inter-Process Communication Queue
Read Failure—System (2)” section on page 12-14
Note
Refer to the
“Obtaining Documentation and Submitting a Service Request” section on page lvi
for
detailed instructions on contacting Cisco TAC and opening a service request.
DESCRIPTION
Test Report
SEVERITY
Information (INFO)
THRESHOLD
100
THROTTLE
0
PRIMARY
CAUSE
This is a test report for the SYSTEM category.
PRIMARY
ACTION
No action is required.
DESCRIPTION
Inter-Process Communication Queue Read Failure (IPC Queue Read Failure)
SEVERITY
MINOR
THRESHOLD
100
THROTTLE
0
DATAWORDS
Queue Name–STRING [20]
Location Tag–STRING [30]
PRIMARY
CAUSE
There is a problem with the inter-process communication (IPC) process.
PRIMARY
ACTION
If the problem persists, call Cisco Technical Assistance Center (TAC). (Contact Cisco TAC.)
