Cisco BTS 10200 Softswitch, Troubleshooting Manual

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Cisco BTS 10200 Softswitch Troubleshooting Guide, Release 5.0.x
OL-8723-19
Chapter 8 Operations Support System Troubleshooting
Operations Support System Events and Alarms
OSS (3)
To troubleshoot and correct the cause of the alarm, refer to the “Undefined Data Column
Identification—Operations Support System (3)” section on page 8-13 .
Note
Refer to the “Obtaining Documentation and Submitting a Service Request” section on page lvi for
detailed instructions on contacting Cisco TAC and opening a service request.
OSS (4)
To troubleshoot and correct the cause of the alarm, refer to the “Request Handler Instantiation
Error—Operations Support System (4)” section on page 8-14 .
Note
Refer to the “Obtaining Documentation and Submitting a Service Request” section on page lvi for
detailed instructions on contacting Cisco TAC and opening a service request.
DESCRIPTION Undefined Data Column Identification
SEVERITY MAJOR
THRESHOLD 100
THROTTLE 0
DATAWORDS Noun–STRING [40]
Data Column ID–STRING [40]
PRIMARY
CAUSE
The database does not contain the required data column that was requested via the Simple Network
Management Protocol (SNMP) interface.
PRIMARY
ACTION
Contact Cisco TAC for support.
DESCRIPTION Request Handler Instantiation Error
SEVERITY MAJOR
THRESHOLD 100
THROTTLE 0
DATAWORDS User Name–STRING [40]
Host–STRING [40]
Subsystem–STRING [64]
PRIMARY
CAUSE
A resource limitation has prevented the creation of this object. This may be caused by a lack of memory
or by a class path problem.
PRIMARY
ACTION
Contact Cisco TAC for support.