Cisco BTS 10200 Softswitch, Troubleshooting Manual

Page: 169 / 874

4-19
Cisco BTS 10200 Softswitch Troubleshooting Guide, Release 5.0.x
OL-8723-19
Chapter 4 Call Processing Troubleshooting
Call Processing Events and Alarms
CALLP (38)
To troubleshoot and correct the cause of the alarm, refer to the “Release Cause 25 Exchange Routing
Error Received—Call Processing (38)” section on page 4-36 .
CALLP (39)
To monitor and correct the cause of the event, refer to the “Test Call Blocked Due to Congestion or
Isolation—Call Processing (39)” section on page 4-29 .
DESCRIPTION Release Cause 25 Exchange Routing Error Received
SEVERITY MINOR
THRESHOLD 100
THROTTLE 0
DATAWORDS CIC–FOUR_BYTES
TGN-ID–FOUR_BYTES
DPC–STRING [64]
OPC–STRING [64]
PRIMARY
CAUSE
Received release (REL) with cause number 25.
PRIMARY
ACTION
Log and map the cause to number 31.
DESCRIPTION Test Call Blocked Due to Congestion or Isolation
SEVERITY WARNING
THRESHOLD 100
THROTTLE 0
DATAWORDS CIC- TWO_BYTES
TGN-ID–EIGHT_BYTES
DPC–STRING [20]
OPC–STRING [20]
PRIMARY
CAUSE
The initial address message (IAM) for test call was blocked due to congestion or isolation.
PRIMARY
ACTION
Correct the congestion or isolation problem and place the test call again from a remote system.