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Cisco BTS 10200 Softswitch Troubleshooting Guide, Release 5.0.x
OL-8723-19
Chapter 7 Maintenance Troubleshooting
Troubleshooting Maintenance Alarms
Internet Protocol Manager Interface Failure—Maintenance (93)
The Internet Protocol Manager Interface Failure alarm (major) indicates that an IPM interface has failed.
The primary cause of the alarm is that IPM failed to create logical interface. To correct the primary cause
of the alarm, check the “reason” dataword to identify and correct the cause of the alarm.
Inter-Process Communication Input Queue Entered Throttle
State—Maintenance (97)
The Inter-Process Communication Input Queue Entered Throttle State alarm (critical) alarm indicates
that the thread is not able to process its IPC input messages fast enough, hence the input queue has grown
too large and is using up too much of the IPC memory pool resource. The primary cause of the alarm is
that the indicated thread is not able to process its IPC input messages fast enough, hence the input queue
has grown too large and is using up too much of the IPC memory pool resource. To correct the primary
cause of the alarm, contact Cisco TAC.
Note
Refer to the
“Obtaining Documentation and Submitting a Service Request” section on page lvi
for
detailed instructions on contacting Cisco TAC and opening a service request.
Inter-Process Communication Input Queue Depth at 25% of Its
Hi-Watermark—Maintenance (98)
The Inter-Process Communication Input Queue Depth at 25% of Its Hi-Watermark alarm (minor)
indicates that the IPC input queue depth has reached 25 percent of its hi-watermark. The primary cause
of the alarm is that the indicated thread is not able to process its IPC input messages fast enough, hence
the input queue has grown too large and is at 25% of the level at which it will enter the throttle state. To
correct the primary cause of the alarm, contact Cisco TAC.
Note
Refer to the
“Obtaining Documentation and Submitting a Service Request” section on page lvi
for
detailed instructions on contacting Cisco TAC and opening a service request.
Inter-Process Communication Input Queue Depth at 50% of Its
Hi-Watermark—Maintenance (99)
The Inter-Process Communication Input Queue Depth at 50% of Its Hi-Watermark alarm (major)
indicates that the IPC input queue depth has reached 50 percent of its hi-watermark. The primary cause
of the alarm is that the indicated thread is not able to process its IPC input messages fast enough, hence
the input queue has grown too large and is at 50% of the level at which it will enter the throttle state. To
correct the primary cause of the alarm, contact Cisco TAC.
Note
Refer to the
“Obtaining Documentation and Submitting a Service Request” section on page lvi
for
detailed instructions on contacting Cisco TAC and opening a service request.