Cisco BTS 10200 Softswitch, Troubleshooting Manual

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Cisco BTS 10200 Softswitch Troubleshooting Guide, Release 5.0.x
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Chapter 7 Maintenance Troubleshooting
Maintenance Events and Alarms
MAINTENANCE (41)
To monitor and correct the cause of the event, refer to the “Administrative State Change Successful with
Warning—Maintenance (41)” section on page 7-76 .
MAINTENANCE (42)
To troubleshoot and correct the cause of the alarm, refer to the “Number of Heartbeat Messages Received
is Less Than 50% of Expected—Maintenance (42)” section on page 7-99 .
DESCRIPTION Administrative State Change Successful with Warning (Admin State Change Successful with
Warning)
SEVERITY WARNING
THRESHOLD 100
THROTTLE 0
DATAWORDS Facility Type–STRING [40]
Facility Instance–STRING [40]
Initial State–STRING [20]
Target State–STRING [20]
Current State–STRING [20]
Warning Reason–STRING [40]
PRIMARY
CAUSE
The device was in a flux state.
PRIMARY
ACTION
Retry the command.
DESCRIPTION Keep Alive Module: Number of Heartbeat Messages Received is Less Than 50% of Expected (KAM:
# of HB Messages Received is Less Than 50% of Expected)
SEVERITY MAJOR
THRESHOLD 100
THROTTLE 0
DATAWORDS Interface Name–STRING [50]
IP Address–STRING [50]
Expected HB Messages–ONE_BYTE
HB Messages Received–ONE_BYTE
PRIMARY
CAUSE
The alarm is caused by a network problem.
PRIMARY
ACTION
Fix the network problem.