Cisco BTS 10200 Softswitch, Troubleshooting Manual

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Cisco BTS 10200 Softswitch Troubleshooting Guide, Release 5.0.x
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Chapter 10 Signaling Troubleshooting
Signaling Events and Alarms
SIGNALING (85)
To troubleshoot and correct the cause of the alarm, refer to the “Initialization Failure—Signaling (85)”
section on page 10-140 .
SIGNALING (86)
To troubleshoot and correct the cause of the alarm, refer to the “Remote H323 Gateway is not
Reachable—Signaling (86)” section on page 10-141 .
DESCRIPTION Initialization Failure
SEVERITY CRITICAL
THRESHOLD 100
THROTTLE 0
DATAWORDS Gateway ID–STRING [32]
Reason–STRING [128]
PRIMARY
CAUSE
A process initialization failure has occurred.
PRIMARY
ACTION
Check Dataword 2 (Reason) for the failure cause and take action accordingly.
DESCRIPTION Remote H323 Gateway is not Reachable
SEVERITY MAJOR
THRESHOLD 100
THROTTLE 0
DATAWORDS Gateway ID–STRING [32]
Remote GW TSAP Addr–STRING [32]
PRIMARY
CAUSE
A loss of communication with a remote gateway has occurred.
PRIMARY
ACTION
Perform the standard connectivity tests–both the physical checks and the IP tests. Also, ensure that the
gateway is not out of service.