Cisco BTS 10200 Softswitch, Troubleshooting Manual

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Cisco BTS 10200 Softswitch Troubleshooting Guide, Release 5.0.x
OL-8723-19
Chapter 3 Billing Troubleshooting
Billing Events and Alarms
BILLING (44)
To troubleshoot and correct the cause of the alarm, refer to the “Record Keeping System Switch
Occurred—Billing (44)” section on page 3-40 .
BILLING (45)
To troubleshoot and correct the cause of the alarm, refer to the “Event Message Log File
Opened—Billing (45)” section on page 3-41 .
DESCRIPTION Record Keeping System Switch Occurred (RKS Switch Occurred)
SEVERITY MAJOR
THRESHOLD 100
THROTTLE 0
DATAWORDS Type of RKS Switch–STRING [20]
Location Tag–STRING [30]
PRIMARY
CAUSE
Billing changed the destination RKS to which event messages are transmitted. The change could have
been triggered by a communication problem with an RKS, or by an attempt to reestablish RKS
communication.
PRIMARY
ACTION
No action is necessary.
DESCRIPTION Event Message Log File Opened
SEVERITY MINOR
THRESHOLD 50
THROTTLE 0
DATAWORDS Element Type–STRING [5]
File Name–STRING [60]
Location Tag–STRING [30]
PRIMARY
CAUSE
A log file has been created for the storage of event messages that cannot be transmitted to an RKS.
PRIMARY
ACTION
No action is necessary.