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Cisco BTS 10200 Softswitch Troubleshooting Guide, Release 5.0.x
OL-8723-19
Chapter 10 Signaling Troubleshooting
Monitoring Signaling Events
Media Gateway Adapter Running out of Shared Memory Pools—Signaling (64)
The Media Gateway Adapter Running out of Shared Memory Pools alarm (critical) indicates that the
MGCP signaling adapter was unable to allocate data store for an IPC message due to a lack of resources.
To troubleshoot and correct the cause of the Media Gateway Adapter Running out of Shared Memory
Pools alarm, refer to the
“Media Gateway Adapter Running out of Shared Memory Pools—Signaling
.
Media Gateway Adapter Running out of Heap Memory—Signaling (65)
The Media Gateway Adapter Running out of Heap Memory alarm (critical) indicates that the MGCP
signaling adapter was unable to allocate data store for an IPC message from the heap due to a lack of
resources. To troubleshoot and correct the cause of the Media Gateway Adapter Running out of Heap
Memory alarm, refer to the
“Media Gateway Adapter Running out of Heap Memory—Signaling (65)”
.
Call Agent Internal Error (Because of Which Media Gateway Adapter has to
Start Automatically)—Signaling (66)
The Call Agent Internal Error (Because of Which Media Gateway Adapter has to Start Automatically)
alarm (major) indicates that a call agent internal error has occurred causing the restart of the MGCP
signaling adapter. To troubleshoot and correct the cause of the Call Agent Internal Error (Because of
Which Media Gateway Adapter has to Start Automatically) alarm, refer to the
Trunking Gateway Endpoints are out of Service at the Gateway—Signaling (68)
The Trunking Gateway Endpoints are out of Service at the Gateway alarm (major) indicates that the
trunking gateway endpoints are out of service at the GW. To troubleshoot and correct the cause of the
Trunking Gateway Endpoints are out of Service at Gateway alarm, refer to the
Endpoints are out of Service at the Gateway—Signaling (68)” section on page 10-138
Call Agent is not Up or is not Responding to the Feature Server—Signaling (69)
The Call Agent is not Up or is not Responding to the Feature Server alarm (critical) indicates that a CA
and FS communications message timed out. To troubleshoot correct the cause of the Call Agent is not
Up or is not Responding to the Feature Server alarm, refer to the
“Call Agent is not Up or is not
Responding to the Feature Server—Signaling (69)” section on page 10-139