Cisco BTS 10200 Softswitch, Troubleshooting Manual

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Cisco BTS 10200 Softswitch Troubleshooting Guide, Release 5.0.x
OL-8723-19
Chapter 12 System Troubleshooting
System Events and Alarms
SYSTEM (13)
To troubleshoot and correct the cause of the alarm, refer to the “Multiple Readers and Multiple Writers
Maximum Q Depth Reached—System (13)” section on page 12-17 .
SYSTEM (14)
To troubleshoot and correct the cause of the alarm, refer to the “Multiple Readers and Multiple Writers
Queue Reached Low Queue Depth—System (14)” section on page 12-17 .
DESCRIPTION Multiple Readers and Multiple Writers Maximum Q Depth Reached (MRMW Max Q Depth Reached)
SEVERITY CRITICAL
THRESHOLD 100
THROTTLE 0
DATAWORDS High Mark for Queue Depth–FOUR_BYTES
Low Mark for Queue Depth–FOUR_BYTES
PRIMARY
CAUSE
Messages are flooding from a malfunctioning network element.
PRIMARY
ACTION
Check the messages to process.
SECONDARY
CAUSE
Resource congestion or slow processing of messages from queue has occurred.
SECONDARY
ACTION
Check the process and the system resources. You may need to failover.
DESCRIPTION Multiple Readers and Multiple Writers Queue Reached Low Queue Depth (MRMW Queue Reached
Low Queue Depth)
SEVERITY MINOR
THRESHOLD 100
THROTTLE 0
DATAWORDS Lower Queue Depth Limit–FOUR_BYTES
Higher Queue Depth Limit–FOUR_BYTES
PRIMARY
CAUSE
A high rate of messages is being received from the network.
PRIMARY
ACTION
Check the messages to the system.
SECONDARY
CAUSE
System or processing thread congestion has occurred.
SECONDARY
ACTION
Check the process and the system resources.