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Cisco BTS 10200 Softswitch Troubleshooting Guide, Release 5.0.x
OL-8723-19
Chapter 15 Diagnostic Tests
Query Verification Tool and Translation Verification Tool
Parameter Boundary Error
The query can fail if you enter invalid data for a specific parameter. In the following example, a value
outside the boundary of expected values for the trigger-criteria parameter has been specified.
CLI> query toll-free; called-dn=8002550002; calling-dn=2182640018; lata=100;
trigger-criteria=12; opc-id=opc;
Invalid parameter value.
trigger_criteria=12; Enter one of the following values: [3,6,7,8,9,10].
CLI>
To resolve this error, enter a valid value for the specified parameter.
Record Does Not Exist
In the following example, a value has been entered for a lata that has not been provisioned:
CLI> query toll-free; called-dn=8002550002; calling-dn=2182640018; lata=101;
trigger-criteria=9; opc-id=opc;
Reply : Failure: LATA 101 does not exist
CLI>
To resolve this error, enter a provisioned local access and transport area (LATA).
Local Network Failure
When communication is lost between the BTS 10200 and the IP transfer point (ITP) gateway, a local
network failure may occur. The most likely reason for this error is that the SCTP association is Out Of
Service. The error response is similar to the following example:
CLI> query toll-free; called-dn=8002550002; calling-dn=2182640018; lata=100;
trigger-criteria=9; opc-id=opc;
QUERY ON FEATURE SERVER FSAIN205 IS...->
RESULT->
MTP failure - occurs at SP (PC7-44-1, SSN=254)
QUERYSTATUS -> Network Failure
Reply : Success:
CLI>
Perform the following to diagnose the problem:
•
Execute the query again with the table-info option set to yes
•
Determine the status of the SCTP associations used for this command. If the associations are Out
Of Service, control the associations back into service.
