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Cisco BTS 10200 Softswitch Troubleshooting Guide, Release 5.0.x
OL-8723-19
Chapter 10 Signaling Troubleshooting
Signaling Events and Alarms
SIGNALING (78)
To troubleshoot and correct the cause of the alarm, refer to the
“Integrated Services Digital Network
Single D-channel Down for Non-Facility Associated Signaling—Signaling (78)” section on
page 10-139
.
SIGNALING (79)
To troubleshoot and correct the cause of the alarm, refer to the
Unreachable—Signaling (79)” section on page 10-139
.
DESCRIPTION
Integrated Services Digital Network Single D-channel Down for Non-Facility Associated Signaling
(ISDN Single D-channel Down for NFAS)
SEVERITY
MINOR
THRESHOLD
100
THROTTLE
0
DATAWORDS
Trunk Group ID–FOUR_BYTES
Trunk Group Idx–FOUR_BYTES
IS Primary D Channel–FOUR_BYTES
PRIMARY
CAUSE
One of the ISDN D-channels in the primary rate interface (PRI) is down.
PRIMARY
ACTION
Check the gateway power and the gateway connection to the PBX.
DESCRIPTION
Trunking Gateway Unreachable
SEVERITY
MAJOR
THRESHOLD
100
THROTTLE
0
DATAWORDS
Entity Name–STRING [40]
General Context–STRING [40]
Specific Context–STRING [40]
Failure Context–STRING [40]
PRIMARY
CAUSE
The Trunking Gateway is not responding to keep-alive Audit Endpoint messages.
PRIMARY
ACTION
Check the IP connectivity status between BTS Call Agent and the Trunking Gateway.
