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Cisco BTS 10200 Softswitch Troubleshooting Guide, Release 5.0.x
OL-8723-19
Preface
Organization
This Troubleshooting Guide contains the following chapters:
•
Chapter 1, “Troubleshooting Overview”
—Provides an overview of troubleshooting the BTS 10200.
•
Chapter 2, “Audit Troubleshooting”
—Provides the information needed to monitor and troubleshoot
Audit events and alarms.
•
Chapter 3, “Billing Troubleshooting”
—Provides the information needed to monitor and
troubleshoot Billing events and alarms.
•
Chapter 4, “Call Processing Troubleshooting”
—Provides the information needed to monitor and
troubleshoot Call Processing events and alarms.
•
Chapter 5, “Configuration Troubleshooting”
—Provides the information needed to monitor and
troubleshoot Configuration events and alarms.
•
Chapter 6, “Database Troubleshooting”
—Provides the information needed to monitor and
troubleshoot Database events and alarms.
•
Chapter 7, “Maintenance Troubleshooting”
—Provides the information needed to monitor and
troubleshoot Maintenance events and alarms.
•
Chapter 8, “Operations Support System Troubleshooting”
—Provides the information needed to
monitor and troubleshoot Operations Support System events and alarms.
•
Chapter 9, “Security Troubleshooting”
—Provides the information needed to monitor and
troubleshoot Security events and alarms.
•
Chapter 10, “Signaling Troubleshooting”
—Provides the information needed to monitor and
troubleshoot Signaling events and alarms.
•
Chapter 11, “Statistics Troubleshooting”
—Provides the information needed to monitor and
troubleshoot Statistics events and alarms.
•
Chapter 12, “System Troubleshooting”
—Provides the information needed to monitor and
troubleshoot System events and alarms.
•
Chapter 13, “Network Troubleshooting”
—Provides the information needed to conduct network
troubleshooting on the BTS 10200.
•
Chapter 14, “General Troubleshooting”
—Provides the general troubleshooting information needed
to conduct troubleshooting on the BTS 10200.
•
Chapter 15, “Diagnostic Tests”
—Describes the diagnostic tests that can be performed on media
gateways, subscriber terminations, and trunk terminations.
•
Chapter 16, “Disaster Recovery Procedures”
—Describes how to recover the database in a disaster
situation, how to recover the database from another database, and how to recover data from the Call
Agent shared memory.
•
Chapter 17, “Disk Replacement”
—Describes how to manually recover a BTS 10200 system.
•
Appendix A, “Recoverable and Nonrecoverable Error Codes”
—Lists normal, recoverable and
nonrecoverable error codes for the BTS 10200.
•
Appendix B, “System Usage of MGW Keepalive Parameters, Release 5.0”
—Explains how the BTS
10200 determines the connectivity status between itself and a media gateway (MGW).
•
Appendix C, “Overload Control”
—Overload is a switch condition that exists when system resources
cannot handle system tasks. Increases in call traffic or messages indirectly related to call traffic
usually cause overload.
