Cisco BTS 10200 Softswitch, Troubleshooting Manual

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Cisco BTS 10200 Softswitch Troubleshooting Guide, Release 5.0.x
OL-8723-19
Chapter 10 Signaling Troubleshooting
Signaling Events and Alarms
SIGNALING (22)
To troubleshoot and correct the cause of the alarm, refer to the “Route Set Congested—Signaling (22)”
section on page 10-135 .
SIGNALING (23)
To troubleshoot and correct the cause of the alarm, refer to the “Destination Point Code
Unavailable—Signaling (23)” section on page 10-136 .
DESCRIPTION Route Set Congested
SEVERITY MINOR
THRESHOLD 100
THROTTLE 0
DATAWORDS Route Set No–TWO_BYTES
Route Set Name–STRING [8]
Congestion Level–ONE_BYTE
PRIMARY
CAUSE
Issued when the specified route set is experiencing congestion.
PRIMARY
ACTION
Monitor the event reports at the network level to determine if the traffic load on the specified SS7 link
set is too high on the local end, or if the remote end is lagging in processing the traffic.
SECONDARY
ACTION
Verify that the SS7 link set has not degraded in quality.
TERNARY
ACTION
Verify that the traffic load has not become unbalanced if multiple SS7 link sets are used.
SUBSEQUENT
ACTION
Verify that local SS7 signaling adapter process is running normally.
DESCRIPTION Destination Point Code Unavailable (DPC Unavailable)
SEVERITY MAJOR
THRESHOLD 200
THROTTLE 0
DATAWORDS DPC–STRING [12]
PRIMARY
CAUSE
Issued when the specified destination point code (DPC) is not available. This is usually caused by one
of the following:
1) A failure in the affected DPC.
2) An unavailable route between the BTS 10200 and the affected DPC.
PRIMARY
ACTION
Verify that an alternate routing has been assigned for traffic destined to the affected DPC.