A13
9
14
AF
12
-4
0
Tro
u
blesho
o
ting Cal
ibr
a
tio
n a
n
d Result
E
rro
rs
Comm
on Er
ro
r Me
ss
ages
and
C
o
rr
ec
tiv
e
Act
ion
s
0x13A70007
7
Instrument not in
proper state.
ICMD:
Cannot SHUTDOWN in
current instrument state.
File:
filename
Line:
line number
System is not in proper state for
Shutdown command. Only select
Shutdown when all sides of the
instrument are in
Standby
,
Stopped
,
Disabled
. Press the STOP button if
necessary to obtain these states.
•
Wait for all sides of the system to go to a
Standby
,
Stopped
, or
Disabled
state.
•
Wait for the DxC system to go to Standby.
•
Select
Instr Cmd
and
Home
.
•
If problem continues, press the DxC STOP
button. Wait for the motors to release power
(about 30 seconds, listen for the sound of the
Smart Modules resetting) then
the
system.
•
To immediately shutdown, press the STOP
button and wait to go to the
Stopped
state, then
request Shutdown.
0x13AC0008
7
Cannot create socket.
BOOT:
Cannot create socket
Unable to create a network socket
(shutdown didn't complete cleanly).
•
0x13AC000B
7
Unable to connect to
instrument
BOOT:
Select failed
Unable to boot.
•
Make sure the instrument power is on and
reboot. Refer to
. Continued errors
may indicate an incorrect hardware address.
0x13A70010
7
Instrument not in
proper state.
ICMD:
Cannot disable Lower
Reagent Carousel in current
instrument state.
File:
filename
Line:
line number
CC was not in
Standby
/
Stopped
state
when the Lower Reagent Carousel was
disabled.
•
Wait until the instrument goes to a
Standby
or
Stopped
state before attempting to disable the
lower reagent wheel.
0x13A70012
7
Unable to send
message to DxC
Instrument.
ICMD:
Cannot <Action> Waste
B operation, possible line down
sending msg. #916
Unable to send request to DxC
instrument. Check to see if the cable is
correctly attached.
•
Check the connections between the DxC
Instrument and the Console Computer.
•
If the problem continues, reboot the DxC
system. Refer to
0x13A70013
7
Unable to send
message to DxC
Instrument.
ICMD:
Cannot Enable/Disable
CAU modules
(<EnDisStatus>), possible line
down sending msg. #932
Unable to send status update to DxC
instrument. Check to see if the cable is
correctly attached.
•
Check the connections between the DxC
Instrument and the Console Computer.
•
If the problem continues, reboot the DxC
system. Refer to
Table 12.10
Error Messages and Corrective Actions
(Continued)
ID
Class #
Pop-up
Event Log
Description
Corrective Action
Summary of Contents for UniCel DxC 600
Page 4: ...A13914AF iv Revision History ...
Page 26: ...A13914AF xxvi Safety Notice Documentation Symbols ...
Page 36: ...A13914AF xxxvi Introduction How to Use this Manual ...
Page 132: ...A13914AF 3 34 System Setup Options Auto Generation of Control ...
Page 190: ...A13914AF 5 26 Quality Control Review Archived Data ...
Page 364: ...A13914AF 9 128 Maintenance As Needed As Required Maintenance ...
Page 384: ...A13914AF 10 20 System Status and Commands Unload All ...
Page 407: ......
Page 490: ...A13914AF Glossary 10 Glossary ...
Page 497: ......