NEC ELECTRA ELITE IPK II, User Manual

Page: 481 / 1190

Electra Elite IPK II Document Revision 4C
Flexible System Numbering 2 - 457
51
VM Access (In-Mail and VMS)
MLT, SLT

8
52 Live Monitoring (In-Mail) MLT No Setting
53 Live Recording at SLT SLT 654
54 VRS Routing for ANI/DNIS
Use when setting up ANI/DNIS Routing to the VRS Automated
Attendant. Using the Transfer feature, this also allows a call to
be transferred to the VRS.
782
55
--- Not Used ---
56
E911 Alarm Shut Off
Enter the Service Code that an extension user can dial to shut
off the E911 Alarm Ring.
MLT, SLT 786 20-08-16
21-01-13
57 Tandem Trunking MLT, SLT
#
8
58 Transfer Into Conference
Assign the Service Code users dial to Transfer a call to a
Conference call.
MLT, SLT 624 20-13-10
20-13-15
20-13-16
59
Trunk Drop Operation for SLT
SLT No Setting
Table 2-23 Service Code Setup (for ACD), Program 11-13
Item
No.
Item Terminals Default
Related
Program
01
ACD Log In/Log Out (for KTS)
MLT, SLT

5
02 ACD Log Out (for SLT) SLT 655
03 Set ACD Wrap-Up Time (for SLT) SLT 656
04
Cancel ACD Wrap-Up Time (for SLT)
SLT 657
05
Set ACD Off Duty (for SLT)
SLT 658
06 Cancel ACD Off Duty (for SLT) SLT 659
07 --- Not Used ---
08 Agent ID Code Login
Allows an AIC Agent to log into a group.
MLT No Setting
09 Agent ID Code Logout
Allows an AIC Agent to log out of a group.
MLT No Setting
10 ACD Agent Login by Supervisor
Allows an ACD Supervisor to log into a group.
MLT 667
Table 2-22 Service Code Setup (for Service Access), Program 11-12 (Continued)
Item
No.
Item Terminals Default
Related
Program