Document Revision 4C
Electra Elite IPK II
2 - 116
Call Forwarding
Personal Answering Machine Emulation
Allows the extension to emulate an answering machine. Refer to Voice Mail for more information.
Call Forwarding reroutes calls ringing an extension, including calls transferred from another extension.
Call Forwarding can also be split, allowing internal and external calls to forward to different destinations.
The extension user can enable Call Forwarding from their telephone. An extension user can also set the
forwarding for another extension by using Call Forward for any Extension to Destination. To redirect
calls while a user is at another telephone, use Call Forwarding with Follow Me. A periodic VRS
announcement can remind users that their calls are forwarded.
Conditions
Virtual Extensions can be set to Call Forward. PRG 15-02-21 must be set to 1, to allow the
Virtual Extension to place outgoing calls.
If an extension in a call forward chain has Call Forward with Both Ring or Call Forward with
Follow Me set, calls do not continue routing to other extensions in the chain.
Call Forwards can be chained allowing calls to forward from one extension to the next. Up
to 32 extensions can be linked in a call forward chain.
Periodic reminder message requires a DSP daughter board for Voice Response System
(VRS).
Call Forwarding an extension in a Department Group prevents that extension from
receiving Department Pilot Calls.
Ring Groups do not follow Call Forwarding.
Call Forward Split does not allow Call Forward with Follow Me.
If Call Forwarding off premise, a trunk access code must be included in the forwarding
number.
Call Forward with Follow Me allows a single station to set follow me for multiple stations.
When canceling Call Forward with Follow Me, the user must specify the station to cancel or
cancel all.
The telephone must be idle to enable call forwarding with a Programmable Function Key, or
receive dial tone to enable call forwarding with a service code.
Call Forward for any Extension to Destination cannot be set or canceled from a Virtual
Extension.
Call Forwarding/Do Not Disturb Override allows Overriding a Call Forwarding or DND
setting at another extension.
When a call is transferred because of Call Forwarding No Answer, Call Forwarding Busy, or
DND, the Reason for Transfer option is displayed to the transferred extension.
An extension user can forward their calls to a Department number.
Summary of Contents for ELECTRA ELITE IPK II
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