NEC ELECTRA ELITE IPK II, User Manual

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Electra Elite IPK II Document Revision 4C
Voice Mail Integration (Analog) 2 - 1057
Voice Mail Integration (Analog)
Description
The system provides telephone users with comprehensive Voice Mail features. Voice Mail ends the
frustration and cost of missed calls, inaccurate written messages and telephone tag. This frees busy
receptionists and secretaries for more productive work.
External voice mail requires available analog station ports based on the number of voice mail ports
connected.
Integrated voice mail enhances the telephone system with the following features:

Call Forwarding to Voice Mail
An extension user can forward their calls to Voice Mail. Once forwarded, calls to the extension
connect to that extension mailbox. The caller can leave a message in the mailbox instead of calling
back later. Forwarding can occur for all calls immediately, for unanswered calls or only when the
extension is busy. When a user transfers a call to an extension forwarded to Voice Mail, the call
waits for the Delayed Call Forwarding time before routing to the called extension mailbox. This
gives the transferring party the option of retrieving the call instead of having it go directly to the
mailbox.

Leaving a Message
Voice Mail lets a multiline terminal extension user easily leave a message at an extension that is
unanswered, busy or in Do Not Disturb. Callers can press their Voice Mail key to leave a message
in the called extension mailbox. There is no need to call back later.
Enhancements
Version 1500 or higher supports flexible Voice Mail integration to the Analog Voice Mail ports.
Version 1600 or higher allows the flash rate and color of the Message Waiting LED to be configured for the
following conditions:

Message Waiting Lamp Cycle for Calling Extension (PRG 15-02-35)

Message Waiting Lamp Cycle for Called Extension (PRG 15-02-36)

Voice Mail Message Wait Lamp Color (PRG 15-02-37)

Voice Mail Message Wait Lamp Cycle (PRG 15-02-38)
This provides more distinction between incoming calls, Message Waiting (Set/Received) and a VM
Message Waiting indication.